Customer Service Associate | Flexible Shifts & Benefits

Co-Operative Energy Ltd; Burford; Remote; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Employee Discounts

Annual Leave

Wellbeing Programmes

Training & Development

Family Leave

Job summary

OurCoop in Burford is seeking a Customer Service Assistant to help ensure a welcoming, efficient store experience for every customer. You will handle checkouts, assist shoppers, and contribute to a tidy, well-stocked shop environment.

We value friendly, approachable team players who listen, engage with customers, and stay positive during busy periods. Training and development are provided as part of our commitment to excellent service.

Qualifications

• Customer-focused with ability to deliver excellent store experiences.
• Ability to listen, interact, and communicate with customers and colleagues.
• Enthusiastic, resilient and supportive in demanding times.

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience
• Providing customers with a speedy and convenient checkout process
• Replenishing stock to ensure customers can purchase our wide variety of products
• Ensuring the store is welcoming and presentable at all times

Skills

Customer focus

Active listening & communication

Enthusiastic & resilient

Friendly & approachable

Job description

OurCoop in Burford is seeking a Customer Service Assistant to help ensure a welcoming, efficient store experience for every customer. You will handle checkouts, assist shoppers, and contribute to a tidy, well-stocked shop environment.

We value friendly, approachable team players who listen, engage with customers, and stay positive during busy periods. Training and development are provided as part of our commitment to excellent service.