Customer Service Assistant/Receptionist - Glasgow, Scotland

Ritz Recruitment; Glasgow; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in Glasgow is seeking a Customer Service Assistant/Receptionist to deliver exceptional service and manage enquiries. This temporary role includes some weekends and requires strong customer service experience, IT proficiency, and excellent communication skills. Apply immediately for this exciting opportunity.

Qualifications

• Prior experience in customer service is essential.
• Experience in administrative and reception duties preferred.
• Ability to multitask and handle busy situations.

Responsibilities

• Responding to daily enquiries from residents.
• Managing parcels and mail, answering phone calls.
• Providing outstanding customer service.

Skills

Customer-focused

Communication

Organisational

Tools

IT Proficiency

Job description

Job Title: Customer Service Assistant/Receptionist - Glasgow, Scotland

Client:

Location:

Glasgow, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

e91bbd0a14ae

Job Views:

5

Posted:

02.06.2025

Expiry Date:

17.07.2025

Job Description:

Role Overview: The role involves responding to daily enquiries from residents, managing busy situations with ease, handling difficult customers effectively, managing parcels and mail, answering and directing phone calls, and providing outstanding customer service. The goal is to exceed customer expectations and build strong connections with residents to understand and meet their needs.

Key Requirements:

• Prior experience in customer service is essential
• Experience in administrative and reception duties is preferred
• Proficiency in IT
• Customer-focused with experience in a service-oriented environment
• Excellent organisational and communication skills, with the ability to multitask

This is a temporary role starting immediately, including some weekends. Apply now for immediate consideration!

(RitzRecEmpBus)