Receptionist/Administrator

Office Angels; Stirling; On-site; GBP 20,000 - 26,000; Full time

Job summary

A leading firm in the financial services sector is seeking a Receptionist/Administrator to provide outstanding customer service in Stirling City Centre. The role involves managing office operations, client interactions, and supporting various administrative tasks in a collaborative environment.

Benefits

Supportive office environment

Agile working policy

Pension scheme

Generous annual leave

Volunteering day

Qualifications

• Strong communication and interpersonal skills.
• Previous experience in a similar role is preferred.
• Ability to work independently and collaboratively.

Responsibilities

• Manage front desk and client interactions.
• Oversee office management and hospitality services.
• Handle mail processing and office supplies management.

Skills

Customer Service

Organisational Skills

Interpersonal Skills

Multitasking

Tools

Office Management Software

Job description

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Base pay range

The Role: Receptionist/Administrator

Hours: Monday to Friday, 9:00 AM - 5:00 PM

Are you a confident and professional individual looking for a new opportunity? Our client, a leading firm in the financial services sector, is seeking a Receptionist/Administrator to be the welcoming face and voice of their organisation in Stirling City Centre. This role is perfect for someone with exceptional customer service skills and a passion for providing outstanding support in a collaborative office environment.

What We Offer:

• A dynamic and supportive office setting
• Agile working policy to promote work-life balance
• Pension scheme with 5% contributions from both employee and employer
• Generous annual leave of 30 days (inclusive of bank holidays)
• A dedicated volunteering day to give back to the community

Key Responsibilities:

As the Receptionist/Administrator, you will play a crucial role in ensuring smooth office operations and delivering excellent service to clients and visitors. Your responsibilities will include:

• Office Management: Open and close the office daily, adhering to all security protocols.
• Client and Visitor Interaction: Be the first point of contact for clients and team members, providing a warm, courteous welcome at Reception.
• Visitor Log Maintenance: Keep an accurate log of all visitors entering and exiting the office.
• Hospitality Services: Manage hospitality provisions, including refreshments for visiting clients and catering arrangements.
• Meeting Room Management: Oversee the administration and operation of meeting rooms and calendars.
• Switchboard Operation: Answer and direct calls promptly and efficiently.
• Mail Processing: Handle incoming and outgoing mail, ensuring timely processing and distribution.
• Office Supplies Management: Order and manage office supplies, including stationery, taxis, couriers, and confidential waste uplifts.
• Team Support: Serve as the first point of contact for office-related queries from team members.
• Administrative Support: Assist various business units with ad hoc administration tasks and data entry.
• Event Support: Help set up and manage in-house events as needed.

Qualifications:

To succeed in this role, you should possess the following attributes:

• Excellent organisational and multitasking abilities
• Strong communication and interpersonal skills
• Proficiency in office management software and tools
• Ability to work independently and collaboratively within a team
• Previous experience in a similar role is preferred

If you are excited about the opportunity to be an integral part of a dynamic organisation and meet the qualifications outlined above, we would love to hear from you!

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Administrative and Support Services

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