Customer Service Assistant - Part Time 22.5 hours p/w - Snowhill

Colonial Group; Durrant's Village; Presencial; GBP 19.355.000 - 23.419.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Generous company discount

Retail discount

Cycle scheme

Health cash plan

Charity day

Mental health support program

Company pension scheme

Free on-site parking

Up to 38 days holiday

Uniform provided

Descripción de la vacante

Haskins Garden Centres is hiring a part-time Customer Service Assistant to work 22.5 hours per week, including alternate weekends. Pay rate up to £12.71 per hour.

The role involves processing sales at the till, handling customer enquiries and cash, wrapping and packing, and assisting with general duties. Training is provided and a warm, friendly approach is essential.

Formación

• Exceptional customer service skills required.
• Warm and welcoming personality with enthusiasm, patience and confidence.

Responsabilidades

• Processing sales at the till point
• Customer Enquiries
• Cash Handling
• Wrapping and Packing
• General housekeeping duties
• Trolley portering

Conocimientos

Customer service

Descripción del empleo

Customer Service Assistant

We are recruiting a Customer Service Assistant on a part-time and permanent basis working 22.5 hours per week including alternate weekends.

Pay Rate up to £12.71 per hour

Haskins Garden Centres

Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant.

The role of Customer Service Assistant

As a customer service assistant, you will be the first and last point of contact during our customers visit to the store. We take pride in delivering high standards and achieve this by processing sales and enquiries through the tills with a friendly, caring and timely approach; helping customers with any query, contacting colleagues to help with product care tips and availability, lifts to the car, escalating complaints etc.

We constantly strive to improve the service and experience we offer our customers, that’s why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have an eagerness to learn, and want to be part of a leading business, we want you to join our team. This roll will include collecting trolleys where necessary.

Key Responsibilities include:

• Processing sales at the till point
• Customer Enquiries
• Cash Handling
• Wrapping and Packing
• General housekeeping duties
• Trolly portering

About You

The candidate will need to deliver exceptional customer service skills and be able to work at the required pace to ensure swift and polite service through checkouts. You will need a warm and welcoming personality, enthusiasm, patience and confidence to work independently and as part of a dedicated team. Previous retail experience is desirable but not essential as full training will be provided.

In return we provide:

• Generous Company Discount scheme.
• Retail discount scheme, saving money on day-to-day spending, days out, and gifts.
• Cycle Scheme, helping spread the cost of a bike and saving on tax.
• Health Cash Plan, for a small monthly contribution access a 24-hour online GP service recover costs for dental and optical appointments and more.
• Time off to support local charities, with an annual paid Charity Day
• Wellbeing support with internal Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family.
• Company pension scheme for eligible employees
• Free on-site parking
• Up to 38 days of Holiday (pro-rata)
• Uniform provided