Customer Service Assistant Nights

Certas Energy Ltd; Ebbw Vale; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading company in the energy sector is seeking a Retail Sales Assistant for their Ebbw Vale outlet. This role offers 16 hours per week with a competitive salary of £12.60 per hour, focusing on excellent customer service and compliance. Full training is provided, making it an ideal opportunity for those looking to start a career in retail. Employees benefit from flexible hours, annual leave, and a strong culture of safety and personal development.

Benefits

Option to join Simply Health plan

Flexible working hours

20 days annual leave (pro-rata)

Access to Discount scheme

Pension contributions

Life Assurance (up to 4 times annual salary)

Annual Volunteering Day

Qualifications

• No experience necessary as full training will be given.
• Must be over 18 to comply with petrol licensing regulations.

Responsibilities

• Serve customers and exceed their expectations.
• Ensure compliance with health and safety, cash management, and stock management.

Skills

Customer service

Interpersonal skills

Reliability

Job description

We currently have an opportunity for a Retail Sales Assistant to work 16 hours a week in our outlet at Ebbw Vale.

What we are looking for:

• A good appreciation of customer service
• No experience necessary as full training will be given
• Hardworking and reliable
• Polite and professional
• In order to comply with petrol licensing regulations, you must be over 18

Interested? What is in it for you:

• Option to join our Simply Health plan, which includes Dental, Remote GP Services, Physio, and more
• The salary for this role is £12.60 per hour (the Real Living Wage)
• Flexible working hours per week
• 20 days annual leave (pro-rata)
• Access to our Discount scheme
• Pension contributions
• Life Assurance (up to 4 times annual salary)
• A strong culture of safety and compliance, driven by our Safety F1rst and Doing the Right Thing initiatives
• Focus on personal development and talent, supporting colleagues to thrive in a fast-paced environment
• Annual Volunteering Day

About the role:

Using your excellent customer service skills, you will serve customers and go the extra mile to exceed their expectations.

In compliance with company policies on health and safety, cash management, and stock management, you will help ensure the store remains compliant and sales targets are achieved.

About you:

You’ll have some customer service experience and excellent interpersonal skills. Ideally, you will have retail experience and be able to deliver success enthusiastically and positively.

What you’ll receive:

The salary for this role is £12.60 per hour (the Real Living Wage). Additional benefits include discount schemes, pension contributions, and support for your personal and professional development.

We promote a strong culture of safety and compliance through our Safety F1rst and Doing the Right Thing initiatives. Our learning and development programs aim to support colleagues in thriving within a fast-paced environment.

Working for us:

Our network of 83 locations across the UK offers opportunities for career progression within an organization that is part of a FTSE100 company with consistent growth. Our partnerships with Spar, Shell, and Gulf enable us to expand in all areas. In 2021, we launched our Retail Academy to support internal career development.

The successful candidate will be offered employment on Certas Energy terms and conditions.

Certas Energy Ltd is an equal opportunities employer.