Customer Service Assistant (Games)

HB Leisure; Stoke-on-Trent; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join a vibrant team at a leading global leisure company as a Customer Service Assistant (Games Host). Enjoy a fun environment while developing skills recognized throughout your career. Opportunities for travel and great perks await you.

Benefits

Competitive rates of pay

Daily Bonus Scheme

Flexible working hours

Recommend A Friend Bonus

Discounts at hundreds of top retailers

Unlimited access to wellbeing resources

Career possibilities including global travel

Qualifications

• Excellent customer service and communication skills.
• Reliable transportation due to location.

Responsibilities

• Running skill games and delivering excellent customer service.
• Ensuring guests have fun playing games.

Skills

Customer Service

Communication

Job description

HB Leisure

HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Games Hosts) to join our vibrant team.

We like to do things differently here at HB Leisure. We don't just open doors to a career in the leisure industry; we also offer the opportunity to travel the globe to work in our other incredible locations.

If a desk isn’t for you, then you are for us! Join us in a fun theme park environment and develop skills that will be recognized throughout your career.

As a Customer Service Assistant (Games Host), you will be responsible for running our skill games, delivering excellent customer service, and ensuring guests have as much fun as possible playing our games.

In return, we offer:

• Competitive rates of pay
• Daily Bonus Scheme
• Flexible working hours
• Recommend A Friend Bonus (subject to T&Cs)
• Winter opportunities between seasonal contracts
• Discounts at hundreds of top retailers
• Unlimited access to wellbeing resources such as virtual GP services, 24/7 employee assistance programs, and a virtual gym with free online workouts
• Great career possibilities, including opportunities to travel globally (Asia, Europe, Dubai, USA, etc.) and work in some of the world's most amazing locations

Person Specification:

• Excellent customer service and communication skills with a positive, outgoing personality
• Honest, reliable, responsible, and with a strong work ethic
• Good availability on weekdays, weekends, and bank holidays
• Ability to follow instructions and comply with company standards
• Reliable transportation, due to the location of the site