Customer Service Assistant

Wickes; Slough; Hybrid; GBP 5.200 - 7.000; Teilzeit

Benefits dieser Stelle

Gain-share bonus

Pension contributions

Annual leave

Employee discounts

Wellbeing benefits

Zusammenfassung

Wickes is looking for a Customer Service Assistant to support customers in store and maintain a high standard of service. Shifts are Sunday 12:30-16:30 and Monday 16:30-20:30, with training and development opportunities provided to help you grow within the business.

You’ll also benefit from a package that includes age-based pay rates (up to £12.71 per hour for 21+), a gain-share bonus up to £300 per month, pension contributions, generous annual leave, and a range of discounts and wellbeing

Qualifikationen

• Deals with and assists customers, offering high level of customer service.
• Experience in a similar role is preferred.

Aufgaben

• Dealing with and assisting customers on a daily basis.
• Liaising with customers to ensure a smooth store experience.

Kenntnisse

Customer service

Retail experience

Jobbeschreibung

The Role...

Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile.Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world.

We are looking for a Customer Service Assistant who work the following shifts:

Sunday 12:30-16:30 & Mon 16:30- 20:30

About you...

Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role.

What can we offer you?

You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:

• If you are 21 yrs and over £12.71 phr, 18 yrs - 20 yrs £12.00 phr and under 18 yrs £8.82 phr.
• Up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 days of bank holidays

Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do.

We’re a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require any support or reasonable adjustments, please let us know here.

*Salary Dependent on Age