Customer Service Assistant

KINTO UK Limited; Portsmouth; Hybrid; GBP 12,000 - 21,000; Full time

Benefits offered by this job

Onsite parking

Onsite restaurant

Fee courtesy bus from local areas

Job summary

KINTO UK Limited is seeking six temporary team members for a short-term project in Portsmouth. Immediate start and a duration of approximately eight weeks. Roles involve contacting garages, following up on invoices, and updating internal systems.

A professional telephone manner and strong organizational skills are essential to meet deadlines. Candidates should be able to complete Security Clearance checks and have prior customer service, administration, or contact center experience as a plus.

Qualifications

• Security clearance checks are required.
• Strong verbal communication over the phone is essential.
• Excellent attention to detail and ability to manage workloads to deadlines.

Responsibilities

• Contact garages within the KINTO UK network to request confirmation and resubmission of account details.
• Follow up with garages regarding outstanding invoices and request copies where required.
• Accurately record information and update internal systems.
• Maintain a professional and courteous approach when dealing with external contacts.
• Work efficiently to meet project deadlines and targets.

Skills

Security clearance

Telephone communication

Attention to detail

Time management

Outbound calls

Customer service experience

Job description

Duration: Temporary Assignment (approximately 8 Weeks)

Start Date: Immediate

KINTO UK is seeking six temporary team members to support a short-term project lasting approximately 8 weeks.

This is an excellent opportunity for individuals looking to gain valuable experience within a professional corporate environment. We are looking for candidates who are available immediately, have a confident and professional telephone manner, and can effectively manage deadlines and timescales.

Key Responsibilities:

• Contact garages within the KINTO UK network to request confirmation and resubmission of account details.
• Follow up with garages regarding outstanding invoices and request copies where required.
• Accurately record information and update internal systems.
• Maintain a professional and courteous approach when dealing with external contacts.
• Work efficiently to meet project deadlines and targets.

What's on Offer:

• Immediate start opportunity.
• Valuable experience within a corporate environment.
• Supportive team environment.

If you are available immediately and looking for a short-term opportunity to build your experience, we'd love to hear from you.

Skills & Experience:

• Individuals will need to complete Security Clearance checks

• Confident and professional communication skills, particularly over the telephone.
• Strong attention to detail and organisational skills.
• Ability to work to deadlines and manage workload effectively.
• Comfortable making outbound calls and following up on requests.
• Previous customer service, administration, or contact centre experience would be advantageous but is not essential.

• Great working environment
• Onsite parking
• Onsite restuarant
• Fee courtesy bus from local areas