Client Experience Assistant (Temporary)

Osborne Appointments; Milton Keynes; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Friendly team

Modern office

On-site parking

Training provided

Future ad hoc cover

Job summary

OA Group is recruiting for a Client Experience Assistant (Temporary) in Milton Keynes. This immediate start role supports a busy team, acting as first point of contact for visitors and calls, with 40 hours per week from Monday to Friday, 8am-5pm.

You will welcome guests, manage the visitor log, handle post and deliveries, book meeting rooms, and provide general admin support. Previous reception experience and a professional telephone manner are essential, with on-site parking available.

Qualifications

• Previous experience in reception, front-of-house or customer-facing admin.
• Professional and confident telephone manner.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Confident with Microsoft Office and phone/switchboard systems.
• Proactive, helpful and flexible approach.
• Reliable, punctual and able to commit to the full duration of the assignment.

Responsibilities

• Acting as the first point of contact for visitors and callers.
• Handling incoming calls professionally and efficiently.
• Welcoming guests, managing the visitor log and issuing passes.
• Monitoring and responding to general inbox enquiries.
• Managing incoming and outgoing post and deliveries.
• Booking meeting rooms and ensuring they are prepared.
• Keeping the reception area tidy and presentable.
• Providing general administrative support (filing, scanning, data entry).
• Assisting with ad hoc tasks to support the smooth running of the office.

Skills

Reception experience

Front-of-house

Customer-facing admin

Telephone manner

MS Office

Communication

Organisation

Proactive

Punctuality

Tools

Phone systems

Switchboard

Job description

Role

Client Experience Assistant (Temporary)

Location

Milton Keynes

Hours

Monday to Friday, 8am-5pm (40 hours per week)

Duration

Immediate start - Monday 7th September, ongoing temporary assignment.

Pay

£12.71 per hour

An excellent opportunity has arisen for an immediately available Client Experience Assistant to support our client on a short-term temporary basis.

Who are we?

We are supporting a well-established and professional organisation that prides itself on delivering an exceptional experience to its customers and visitors. They offer a warm and welcoming environment and are now seeking someone confident and personable to act as the first point of contact during this busy period.

Benefits:

• Friendly, supportive team
• Modern office setting
• On-site parking (subject to availability)
• Training and handover provided
• Potential for future ad hoc cover

Duties:

• Acting as the first point of contact for visitors and callers
• Handling incoming calls professionally and efficiently
• Welcoming guests, managing the visitor log and issuing passes
• Monitoring and responding to general inbox enquiries
• Managing incoming and outgoing post and deliveries
• Booking meeting rooms and ensuring they are prepared
• Keeping the reception area tidy and presentable
• Providing general administrative support (filing, scanning, data entry)
• Assisting with ad hoc tasks to support the smooth running of the office

What we're looking for:

• Previous experience in reception, front-of-house or customer-facing admin
• Professional and confident telephone manner
• Excellent communication and interpersonal skills
• Strong organisational skills and attention to detail
• Confident with Microsoft Office and phone/switchboard systems
• Proactive, helpful and flexible approach
• Reliable, punctual and able to commit to the full duration of the assignment

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Thank you for your interest in this vacancy, which is being advertised by OA Group, acting as an employment agency/business.