Customer Service Assistant

Compass Group; Marchwood; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK food service company is seeking a Customer Services Assistant to deliver exceptional customer experience in a fast-paced environment. Responsibilities include preparing food, creating displays, and handling cash. The ideal candidate is a team player with a passion for customer service and a desire to succeed. This role is contracted for 35 hours a week across 50 weeks annually. Competitive benefits and a supportive work culture are provided.

Qualifications

• Enthusiastic can-do attitude.
• Experience in a catering-related role preferred but not essential.
• Safety-first mindset.

Responsibilities

• Prepare high-quality food for clients.
• Create attractive food displays.
• Operate cash register and handle cash.
• Comply with food hygiene standards.

Skills

Team player

Customer service

Ability to work under pressure

Timekeeping

Job description

Overview

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 35 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You\'ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50 weeks per year

Responsibilities

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn\'t essential.

About Compass Group UK&I

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Employment details

Job Reference: com/2409/95812001/52579750/BU #Defence

Contracted to 50 weeks per year with a 35-hour work week.

Equal opportunities

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!