Customer Service Assistant

Southern Co-op; Ferring; On-site; GBP 12,000 - 15,000; Part time

Job summary

A community-focused retail company in Ferring is seeking a Customer Service Assistant to enhance the shopping experience of local customers. This part-time role involves helping with customer queries, managing stock, and ensuring the store is welcoming. Ideal candidates have a passion for customer service and a collaborative spirit. Additional benefits include a 20% staff discount and 31 days of annual leave.

Benefits

20% colleague discount

31 days of annual leave

Healthcare plans

Employee assistance programme

Generous shopping discounts

NEST pension

Cycle-to-work scheme

Colleague referral scheme

Qualifications

• A genuine enthusiasm for great customer service.
• A hands-on, can-do attitude.
• A team player who's always ready to help.

Responsibilities

• Helping customers with queries.
• Keeping shelves stocked and looking great.
• Serving on the checkout.
• Keeping the store clean, safe and welcoming.

Skills

Customer service enthusiasm

Hands-on attitude

Team player

Job description

Overview

Customer Service Assistant - Be the Friendly Face of Your Community

Looking for a part-time role that's full of variety and purpose? Join our retail team where no two days are the same, and every shift is a chance to make someone's day.

Our stores are more than just places to shop - they're community hubs where neighbours catch up, friendships are made, and support is always close at hand. As a Customer Service Assistant, you won't just help things run smoothly - you'll be playing a vital role in people's daily lives, especially for those who need us most.

Responsibilities

• Helping customers with queries
• Keeping shelves stocked and looking great
• Serving on the checkout
• Keeping the store clean, safe and welcoming

Qualifications

• A genuine enthusiasm for great customer service
• A hands-on, can-do attitude
• A team player who\'s always ready to help
• Willingness to get stuck into tasks like:
  • Helping customers with queries
  • Keeping shelves stocked and looking great
  • Serving on the checkout
  • Keeping the store clean, safe and welcoming

Benefits

Why Southern Co-op?

Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it\'s no different for our colleagues. You\'ll be part of a great team and also get the chance to grow your career - whether this is an internal course or an apprenticeship, we\'re here to support your choices.

You\'ll have instant access to a huge selection of benefits, including 20% colleague discount, 31 days of annual leave (incl bank holidays), healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.

We want to put U in Southern Co-op — start your new career now.