Customer Service Assistant

Wickes; Christchurch; Vor Ort; GBP 12.000 - 18.000; Teilzeit

Benefits dieser Stelle

Gain share bonus

Pension contributions

Annual leave 35 days

Employee discounts

Cycle to work

Life assurance

Zusammenfassung

Wickes in Christchurch is seeking a part-time customer service assistant to join our store team. You will help customers, keep shelves tidy and deliveries running on time, with training and support provided.

Shifts include Monday 4:00 pm to 8:15 pm. We offer a market-rate hourly pay with age-based variations, a gain-share bonus up to £300 per month, pension contributions, generous annual leave, staff discounts, and wellbeing benefits. Applications from disabled people are welcome.

Qualifikationen

• Every day you'll be dealing with and assisting customers and providing high levels of customer service.
• Experience in a similar retail role is preferred.
• Excellent communication and a positive attitude.

Aufgaben

• Assist customers and answer questions to enhance the store experience.
• Keep shelves stocked, assist with deliveries and checkout as needed.
• Follow training and contribute to a friendly, welcoming environment.

Kenntnisse

Customer service

Retail experience

Jobbeschreibung

Position Type: Permanent, Contract Type: Part Time

Hours of work: 16

Posted: 30-Oct-2026

Descriptions & Requirements

The Role...

Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile.Of course, while you're creating a helpful and friendly customer experience, we'll be thinking of new ways to reward, develop and invest in you. You'll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world.

The role requires availability for the following shifts:

• Mondays: 4:00 pm - 8:15 pm

About you...

Every day you'll be dealing with and assisting customers, so it's important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role.

What can we offer you?

You'll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We'll also equip you with a benefits package that includes:

• If you are 21 yrs and over £12.71 phr, 18 yrs - 20 yrs £12.00 phr and under 18 yrs £8.82 phr.
• Up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 days of bank holidays

• If you are 21 yrs and over £12.71 phr, 18 yrs - 20 yrs £12.00 phr and under 18 yrs £8.82 phr.
• Up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 days of bank holidays

Other financial and wellbeing benefits include:

• 20% colleague discount
• Save-as-you-earn scheme
• Cashback health scheme
• Cycle to work
• Life assurance
• Peppy
• Aviva Digital GP
• Financial Education & loans
• Discount platform including savings and cash back at numerous retailers
• savings on gym membership

We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do.

We're a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require any support or reasonable adjustments, please let us know here .