Customer Service Assistant

Compass Group PLC; Burton on the Wolds; On-site; GBP 18,000 - 24,000; Full time

Job summary

Compass Group UK&I is seeking a Customer Services Assistant to join our Defence catering team. This full-time role (37.5 hours per week) involves preparing food, serving customers, handling cash, and maintaining high standards of hygiene and safety in a fast-paced environment.

You will work as part of a supportive team, delivering excellent customer service and representing the Defence, Government, and Energy services sector.

Qualifications

• Experience in a catering-related role is preferred but not essential.
• Willingness to work in a busy, fast-paced environment.

Responsibilities

• Preparing delicious, high-quality food that delights our clients and customers.
• Creating attractive food and counter displays.
• Representing Defence and maintaining a positive brand image.
• Handling cash and operating the cash register.
• Complying with Food Handling & Hygiene standards.
• Complying with Health & Safety regulations.
• Having an enthusiastic can-do attitude.
• Display passion for delivering excellent customer service.
• Be an excellent team player.
• Arrive equipped with a desire to succeed in your role.
• Thrive working under pressure.
• Demonstrate outstanding timekeeping and reliability.
• Have a safety-first mind set.
• Have experience within a similar catering-related role.

Skills

Team player

Customer service

Cash handling

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 37.5 hours per week. As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you bring your spark to Defence? Here’s what you need to know before applying: Your key responsibilities will include:

Key responsibilities

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations
• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn’t essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.