Customer Service Assistant

ESS – Defence, Energy and Government Services; Quarrington; On-site; GBP 19,000 - 23,000; Full time

Job summary

ESS – Defence, Energy and Government Services is hiring a Customer Services Assistant to join a busy team delivering great service in a Defence catering setting. The role is full-time, contracted to 37 hours per week, with a requirement to work across 50.2 weeks per year.

You will contribute to a friendly team, delivering quality food and service in a fast-paced environment. You will prepare food, create displays, handle cash, and uphold hygiene and safety standards while representing Defence

Qualifications

• Experience in catering or similar role preferred but not essential.
• Ability to work in a busy environment and maintain a positive attitude.
• Good communication and teamwork skills.

Responsibilities

• Prepare delicious, high-quality food for clients and customers.
• Create attractive food and counter displays.
• Represent Defence and maintain a positive brand image.
• Handle cash and operate the cash register.
• Comply with Food Handling and Hygiene standards.
• Comply with Health and Safety regulations.

Skills

Team player

Customer service

Food safety mindset

Timekeeping reliability

Tools

Cash register

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 37 hours per week. As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Please note: This role is contracted to 50.2 weeks per year. Could you bring your spark to Defence? Here's what you need to know before applying: Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com/2809/95096001/52785391/BU #Defence. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Your Key Responsibilities Will Include

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our Ideal Customer Services Assistant Will

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.