Customer Service Assistant

Wickes; Bobbing; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Gain share bonus

Pension contributions

Annual leave 35 days

Discount platform

Job summary

Wickes in Bobbing, United Kingdom, is seeking a part-time, permanent role with 20 hours per week. The position requires weekend availability and overall flexibility to support customers and store operations. Training and development opportunities are offered as part of joining a welcoming team.

Competitive benefits and a discount platform are included. The role focuses on delivering an excellent customer experience, assisting shoppers, maintaining stock in the right place, and contributing to a

Qualifications

• Experience in a customer-facing role is preferred.
• Strong customer service skills and a friendly, helpful approach.

Responsibilities

• Assist customers daily with a high level of service.
• Support store operations and ensure smooth customer transactions.
• Be flexible to work across the week, including weekends.

Skills

Customer service

Retail experience

Job description

Position Type: Permanent, Contract Type: Part Time

Hours of work: 20

Posted: 21-Oct-2026

Descriptions & Requirements

The Role...

Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile.Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world.

Contracted Hours: 20 hours per week

Schedule: Full flexibility required throughout the week

Weekend Commitment: Must be available to work one weekend day per week

Key Days: Preferred availability on Tuesdays and Fridays

About you...

Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role.

What can we offer you?

You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:

• If you are 21 yrs and over £12.71 phr, 18 yrs - 20 yrs £12.00 phr and under 18 yrs £8.82 phr.
• Up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 days of bank holidays

• If you are 21 yrs and over £12.71 phr, 18 yrs - 20 yrs £12.00 phr and under 18 yrs £8.82 phr.
• Up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 days of bank holidays

Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do.

We’re a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require any support or reasonable adjustments, please let us know here .