Customer Service Apprentice: Front Desk & Admin

Sika; England; In loco; GBP 15.000 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Career progression

Permanent role potential

Descrizione del lavoro

Sika in the United Kingdom is hiring a Customer Service Reception Apprentice to be the welcoming face of the business, delivering front-of-house service while gaining hands-on experience in customer service, administration and office coordination.

The role covers greeting visitors, handling calls, supporting meeting room organization, processing customer orders and assisting internal communications, with training leading to a nationally recognised qualification and a potential permanent role.

Competenze

• Friendly and professional demeanour with excellent interpersonal skills.
• Good written and verbal communication and an interest in Customer Service and Office Administration.
• Willingness to learn and a proactive can-do attitude.

Mansioni

• Greeting visitors and managing reception duties with professionalism and warmth.
• Handling incoming calls and directing enquiries to the appropriate departments.
• Supporting administrative tasks including mail handling, organisation of meeting rooms, and office supplies.
• Assisting with internal communications and supporting the wider Customer Service team with Customer Order Processing and general queries.
• Maintaining a tidy and welcoming reception area.

Conoscenze

Customer focus

Interpersonal skills

Written and verbal communication

Team collaboration

Formazione

GCSEs (or equivalent) in English and Maths

Descrizione del lavoro

Sika in the United Kingdom is hiring a Customer Service Reception Apprentice to be the welcoming face of the business, delivering front-of-house service while gaining hands-on experience in customer service, administration and office coordination.

The role covers greeting visitors, handling calls, supporting meeting room organization, processing customer orders and assisting internal communications, with training leading to a nationally recognised qualification and a potential permanent role.