Customer Service Apprentice Allied Vehicles

GTG Training Limited; Glasgow; Hybrid; GBP 9,000 - 12,000; Full time

Benefits offered by this job

25 days holiday + 8 bank holidays

Group life scheme

Annual profit share

GP24 Health support

EV leasing via OctopusEV

On-site parking and cafeteria

Cycle-to-work scheme

Continuous learning and development

Job summary

GTG Training Limited is recruiting for an Apprentice Parts Advisor within Allied Vehicles. You will learn in a full-time Modern Apprenticeship, earning while you learn in a busy workshop environment.

The programme covers parts handling, customer enquiries, and parts sourcing, with regular assessments to ensure skill development and apprenticeship completion.

Qualifications

• National 4 or higher in English and Maths.
• Admin or Computer Studies subject preferred but not essential.
• Interest in automotive industry and customer service.

Responsibilities

• Based in the garage workshop, learn servicing, MOT prep, and component overhaul.
• Receive and dispatch parts and deal with customer enquiries.
• Order required parts and update computer systems in the parts department.

Skills

Customer service

Sales techniques

Proactive learner

Education

National 4 English

National 4 Maths

Admin/Computer Studies (preferred)

Job description

Customer Service Apprentice Allied Vehicles

Kick-start your career in the automotive industry as an Apprentice Parts Advisor—earn while you learn, gain hands-on experience, and drive your future forward with the Allied Vehicles Group!

About the role:

GTG Training are recruiting for an Apprentice Parts Advisor on behalf of Allied Vehicles.This is a fantastic opportunity for those who are ready to advance their career within the automotive industry.

The Modern Apprenticeship Programmes allow apprentices to work full time andearn while they learn putting theory into practice within a training environment.

Regular assessment and reviews will be undertaken within the apprentice's own workplace which aims to ensure they have the required skills to successfully complete their apprenticeship.

What Might a Typical Day in this Job look like?

You will be based within the garage workshop and will be involved in learning all aspects of vehicle repair and maintenance, including vehicle servicing, MOT preparation, removal, replacement and overhaul of major components and electrical fault diagnostics.

This programme covers the following areas:

• Receiving and dispatching parts
• Dealing with customer enquiries
• Sourcing parts for customers and technical staff

You will be based within a parts department, involved in giving customer advice, ordering required parts, components or accessories and updating computer systems.

What will I learn?

Basic motor vehicle technology will be a part of the course as well as telephone and sales techniques.

Regular assessment and reviews will be undertaken within the apprentice's own workplace which aims to ensure they have the required skills to successfully complete their apprenticeship.

What qualifications or qualities are required?

You must have or expect to gain National 4 or above in English, Maths, and an Admin or Computer Studies subject is preferred but not essential.

What personal qualities are required?

• We are looking for candidates who want to kickstart their career in the automotive industry and who are keen to learn.
• You must be dedicated and have a proactive approach to your work and learning.
• You are able to prioritise and work to timelines.
• A willingness to work in a practical environment using your own initiative.
• A full UK Driving licence preferred but not essential.
• If you’ve got the right skills for the job, we want to hear from you. We encourage applications from the right candidates regardless of disability, gender identity, sexual orientation, religion, belief or race.

Why Join Us?

We believe in taking care of our people, and that’s why we offer a fantastic benefits package designed to support your well-being, career growth, and lifestyle:

• Generous Annual Leave: Enjoy 25 days of holiday, plus 8 bank holidays.
• Financial Security: Access our group life scheme and annual profit share.
• Competitive Growth: Annual salary reviews to ensure you're rewarded for your contributions.
• 24/7 Health Support: GP24 by HealthHero provides virtual GP services and second opinions for you and your family, 24/7/365.
• Benefits package: Enjoy industry-leading perks and discounts at your fingertips plus a holiday purchase scheme and EV leasing through OctopusEV.
• Convenient On-Site Facilities: Free staff parking and an on-site cafeteria for your convenience.
• Sustainable Travel: Save on your commute with our cycle-to-work scheme.
• Continuous Development: Frequent learning opportunities to help you grow professionally.
• Exclusive Discounts: Take advantage of after-sales discounts for yourself, friends, and family.
• Recognition and Rewards: Celebrate your success with our company values and long-service awards program.

Applications will be considered as they are received and therefore adverts may close early due to high volume.

Are you ready to become an apprentice and start learning and earning?