Customer Service and Sales

Gallagher; Wakefield; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Career development

Collaborative culture

Global reach with local impact

Job summary

Gallagher is seeking a motivated Customer Service & Sales Advisor in Wakefield to drive revenue, build lasting client relationships, and provide top-tier service. You will identify upsell opportunities and manage multiple priorities in a fast-paced environment, delivering value to clients and contributing to a collaborative team culture.

The role emphasizes a strong sales mindset, excellent communication, and basic IT skills, with training available for those new to insurance.

Qualifications

• Proven track record in sales with targets met or exceeded.
• Strong focus on delivering value to clients.
• Clear and persuasive communication skills.
• Comfort with everyday software and systems to support tasks.

Responsibilities

• Drive Revenue: create compelling insurance quotes and close deals that benefit clients.
• Upsell with Confidence: identify opportunities to offer additional products that enhance client coverage.
• Build Relationships: create lasting connections through exceptional service and genuine care.
• Thrive Under Pressure: navigate a fast-paced environment while balancing priorities effectively.

Skills

Proven Sales Experience

Sales-First Mindset

Strong Communicator

Basic IT Skills

Job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

Are you a skilled salesperson ready to achieve success with Gallagher’s global team?

If closing deals, building strong client relationships, and delivering top-tier customer service excite you, this role is your opportunity to thrive! Join Gallagher, a world leader in risk management and insurance solutions, and turn your sales talent into career success.

No Insurance Experience? No Problem!

We’ll provide the training you need to shine. Whether you’re from retail, telesales, or another sales role, if you have a proven knack for exceeding targets, we want to hear from you.

Join a Team that Values You

At Gallagher, diversity, inclusion, and opportunity are more than values—they’re our way of doing business. We proudly support employees from all walks of life and ensure our recruitment process is inclusive and accessible.

Gallagher is an accredited Living Wage employer, committed to providing fair opportunities and fostering growth for all.

How you'll make an impact

What You’ll Do

As a Customer Service & Sales Advisor, you will:

• Drive Revenue: Create compelling insurance quotes and close deals that benefit clients.
• Upsell with Confidence: Identify opportunities to offer additional products that enhance client coverage.
• Build Relationships: Create lasting connections through exceptional service and genuine care.
• Thrive Under Pressure: Navigate a fast-paced environment while balancing priorities effectively.

About you

What We’re Looking For

• Proven Sales Experience: A background in sales where you’ve consistently hit or exceeded targets.
• Sales-First Mindset: You’re passionate about meeting targets and delivering value to clients.
• Strong Communicator: You can explain products clearly, persuasively, and with confidence.
• Basic IT Skills: Comfortable using everyday software and systems to manage tasks and support client interactions

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself.For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace.If your past experience doesn’t align perfectly, we encourage you to join ourTalent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)