Customer Service Advisor - Part-Time Evenings (Tredegar)

JR United Kingdom; Tredegar; On-site; GBP 25,000 - 26,000; Part time

Job summary

An established industry player is seeking a Customer Service Advisor for part-time evening shifts in Tredegar. This role offers a starting hourly rate of £12.82, with the potential for growth and uncapped commission. Join a supportive team where you can develop your skills and enjoy flexible working arrangements. With no specific experience required, this is a fantastic opportunity for anyone who loves problem-solving and technology. Enjoy great perks, including discounts on products, 24/7 access to an online GP, and generous family leave policies. Take the first step towards a rewarding career today!

Benefits

Discounts on EE & BT products

24/7 online GP access

Paid carer’s leave

Generous family leave

Career development support

Volunteering days

Optional private healthcare

Dental insurance

Qualifications

• No specific experience required, just a helpful attitude and good communication skills.
• Ability to assist customers with mobile tech-related queries.

Responsibilities

• Assist customers over the phone with mobile tech-related queries.
• Help customers with device issues and complex problems.

Skills

Problem Solving

Customer Relationship Management

Technical Troubleshooting

Job description

Job Title: Customer Service Advisor - Part-Time Evenings (Tredegar)

Client:

EE

Location:

Tredegar, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Type: Part-time, Permanent

Salary: £25,087.00 pro-rata, rising to £25,684.00 pro-rata after 8 months, plus uncapped commission

Hourly rate: £12.82

Hours: 20 hours per week

Are you someone who enjoys solving problems, gaming, or tinkering with technology? If so, your transferable skills can lead to success in a Customer Service Technical role with EE.

Join our Mobile Technical Team in Merthyr Tydfil, where you'll assist customers over the phone with various mobile tech-related queries. Your help could range from simple device issues to more complex problems, helping customers stay connected with loved ones.

No specific experience is required. If you're naturally helpful, calm, and good at building relationships, we can train you on the rest.

We offer flexible working arrangements to support your life commitments, including scheduling your own breaks, banking time, and occasional home working.

What’s in it for you?

• Starting hourly rate of £12.82, plus incentives and bonuses
• Huge discounts on EE & BT products, saving hundreds annually
• Access to an online GP 24/7 for you and your immediate family, fully funded
• Market-leading paid carer’s leave, up to 2 weeks
• Family leave: 18 weeks full pay and 8 weeks half pay in the first year
• Support for career development and progression
• Volunteering days to give back to your community
• Optional private healthcare and dental insurance

Join our team for a supportive culture, meaningful development, and a chance to build a lasting career. What are you waiting for?