Customer Service Advisor — Growth, Training & Benefits

Allscreens Nationwide Ltd; Epsom; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

33 days annual leave

Performance-related bonus

Pension scheme

Life Assurance

Ford Privilege vehicle purchase

Discount on Service, Bodyshop and Part

Cycle to work

Job summary

TrustFord in Epsom is seeking a Customer Service Advisor to join our on-site team. You will handle customer interactions, support sales processes and contribute to a high-quality customer experience in a busy dealership environment.

The role requires excellent communication, at least 1 year of main dealer experience, and a proactive, team-oriented approach. A comprehensive training programme and bonus structure are offered alongside a solid benefits package.

Qualifications

• Experience in a selling/customer service environment.
• At least 1 year main dealer experience.
• Excellent communication and interpersonal skills.
• Demonstrated drive, commitment and enthusiasm in team and customer work.

Responsibilities

• Provide excellent customer service to TrustFord customers.
• Work to deadlines and handle sensitive information.
• Contribute to a supportive and informative team environment.
• Participate in training and development programmes.

Skills

Customer service

Communication skills

Sales experience

Job description

TrustFord in Epsom is seeking a Customer Service Advisor to join our on-site team. You will handle customer interactions, support sales processes and contribute to a high-quality customer experience in a busy dealership environment.

The role requires excellent communication, at least 1 year of main dealer experience, and a proactive, team-oriented approach. A comprehensive training programme and bonus structure are offered alongside a solid benefits package.