Customer Service Advisor - Full Paid Training + 28 Days Holiday

ResQ; Willerby; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Internal training opportunities

Ongoing incentives

28 Days Holiday (incl bank holidays) &

Company Pension

Discounts with major brands

Job summary

ResQ in the United Kingdom is seeking a Customer Service Advisor to join our team on a full-time basis. The role offers full paid training, a 40.25-hour week, and a rotating weekend shift pattern.

You will build lasting relationships with customers, listen actively, show empathy, and provide practical solutions. No prior experience is required as we deliver comprehensive training and ongoing support to help you thrive, with benefits including pension and generous holiday entitlement.

Qualifications

• Deal with customer account queries.
• Great listening and empathetic to customer needs.
• Provide solutions and stay resilient.

Responsibilities

• Handle customer queries and resolve account issues.
• Deliver friendly, efficient service and accurate information.

Skills

Active listening

Empathy

Problem solving

Resilience

Job description

ResQ in the United Kingdom is seeking a Customer Service Advisor to join our team on a full-time basis. The role offers full paid training, a 40.25-hour week, and a rotating weekend shift pattern.

You will build lasting relationships with customers, listen actively, show empathy, and provide practical solutions. No prior experience is required as we deliver comprehensive training and ongoing support to help you thrive, with benefits including pension and generous holiday entitlement.