Customer Service Advisor FTC

JR United Kingdom; Nottingham; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a growing company as a Customer Service Advisor in Nottingham, supporting sustainability efforts. In this dynamic role, you'll manage customer inquiries, resolve issues, and enjoy clear career progression in a supportive environment. If you're passionate about customer service, apply now!

Benefits

Supportive Team

Training and Mentoring

Competitive salary and benefits package

Career progression opportunities

Qualifications

• Previous experience in customer service or call centre environment.
• Strong communication and problem-solving skills.
• Ability to multitask and work effectively in a fast-paced environment.

Responsibilities

• Manage customer inquiries via phone, email, and CRM.
• Resolve queries quickly to ensure customer satisfaction.
• Make outbound calls to strengthen relationships.

Skills

Communication

Problem-Solving

Multitasking

Job description

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Customer Service Advisor FTC, nottingham

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Client:

ManpowerGroup Talent Solutions

Location:

nottingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Customer Service Advisor

Location: Colwick, Nottingham

Hours: Monday to Friday - 8am – 5pm

Maternity Cover | June 2025 – September 2026 FTC | Potential for Permanent Role on completion

Supportive Team + Training and Mentoring + Competitive salary and benefits package

Join our dynamic team as a Customer Service Advisor in Colwick, Nottingham! In this fast-paced and varied role, you’ll be handling customer inquiries via phone, email, and CRM, resolving issues, and providing effective solutions. You'll work in a supportive, close-knit team and have the chance to grow within the company, with clear progression into an Account Manager role.

You’ll be part of a growing company in the recycling and resource recovery sector, helping customers achieve a zero waste to landfill solution and contributing to a sustainable future.

Key Responsibilities:

• Manage customer inquiries via phone, email, and CRM, providing excellent service and efficient solutions.
• Resolve queries quickly and effectively, ensuring customer satisfaction with every interaction.
• Make outbound calls to customers and suppliers, strengthening relationships and enhancing communication.
• Maintain accurate records and complete administrative tasks on time, supporting smooth business operations.

Skills & Experience Required:

• Previous experience in customer service or a call centre environment (retail, hospitality, or similar sectors a plus).
• Strong communication and problem-solving skills.
• Ability to multitask, work effectively in a fast-paced environment, and maintain accuracy in all tasks.

Why Join Us?

• Clear career progression into an Account Manager role as well as other opportunities throughout the organisation.
• A varied role with no two days the same in a supportive team.
• Work for a growing company focused on sustainability and zero waste to landfill solutions.

If you’re passionate about customer service and want to be part of a company making a difference, we’d love to hear from you. Apply now!