Customer Service Advisor | Flexible Hours & Uncapped Commission

EE Limited; Gorseinon; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Online GP

Carer's Leave

Family Leave

Discounts on EE/BT products

Career Development

Volunteering Days

Private Healthcare and Dental

Job summary

EE Limited in Merthyr Tydfil Contact Centre is looking for a friendly Customer Service Advisor to join our team. You will handle customer calls, provide guidance, and resolve issues with warmth and accuracy.

This 37.5-hour per week role offers a starting salary of £26,116 rising to £26,738 after eight months, plus an uncapped monthly commission. Benefits include Online GP, carers leave, family leave, discounts, and ongoing training to grow your skills and career.

Qualifications

• Empathetic and patient with a customer-first approach.
• Strong listening and rapport-building abilities.
• Able to communicate clearly and professionally over the phone.

Responsibilities

• Answer customer calls and provide guidance to resolve queries.
• Build and maintain positive relationships with customers to ensure quality service.
• Deliver exceptional customer service and support while upholding company standards.

Job description

EE Limited in Merthyr Tydfil Contact Centre is looking for a friendly Customer Service Advisor to join our team. You will handle customer calls, provide guidance, and resolve issues with warmth and accuracy.

This 37.5-hour per week role offers a starting salary of £26,116 rising to £26,738 after eight months, plus an uncapped monthly commission. Benefits include Online GP, carers leave, family leave, discounts, and ongoing training to grow your skills and career.