Customer Service Advisor

OPRA GROUP; Stirling; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading customer service provider in Stirling seeks a motivated Customer Service Advisor to support clients and financial advisors. This full-time role offers extensive training and a chance to build a career in a welcoming, development-focused environment. Ideal for those with excellent telephone skills and a commitment to customer service. Apply now for this fantastic opportunity.

Benefits

Full training provided

Ongoing learning opportunities

Opportunities to develop

Qualifications

• Excellent telephone manner and confident call-handling skills.
• Strong PC and keyboard abilities.
• Ability to manage time effectively and stay organised.
• A genuine commitment to delivering excellent service.
• No prior experience needed as full training is provided.

Responsibilities

• Serve as the first point of contact for inbound calls.
• Support clients, financial advisors, and investors.

Skills

Excellent telephone manner

Confident call-handling skills

Strong PC and keyboard abilities

Time management

Commitment to service

Job description

Overview

Customer Service Advisor

Location: Stirling
Salary: £12.70 per hour | 40 Hours Per Week
Job Type: Full-time

Are you someone who thrives on delivering excellent customer service and enjoys being part of a supportive team? We are looking for motivated and friendly individuals to join an incredible company as a Customer Service Advisor.

Responsibilities

• As the first point of contact on a variety of inbound calls, the Customer Service Advisor will play a key role in supporting clients, Independent Financial Advisors (IFAs), investors, and other financial institutions.
• Join a welcoming, development-focused environment with the opportunity to gain valuable experience in the financial services industry.

What You\'ll Need

• Excellent telephone manner and confident call-handling skills
• Strong PC and keyboard abilities
• Ability to manage time effectively and stay organised
• A genuine commitment to delivering excellent service
• No prior experience needed as full training is provided

Why Join Us?

This role is ideal for anyone who wants to build a career in a supportive environment. As a Customer Service Advisor, you\'ll benefit from full training, ongoing learning, and clear opportunities to develop. Whether you\'re starting your career or looking for a new challenge, this is the perfect place to grow.

If you\'re ready to bring your skills and enthusiasm to this fantastic opportunity, apply now to become the next Customer Service Advisor