Customer Service Advisor

TN United Kingdom; Macclesfield; On-site; GBP 24,000; Full time

Job summary

An established industry player is seeking a dynamic Customer Service Candidate to join their team in the Manufacturing sector. This role is perfect for individuals who thrive in fast-paced environments and excel at building strong customer relationships. You will be responsible for providing exceptional service, managing inquiries, and collaborating with team members to ensure high satisfaction levels. With a competitive salary and opportunities for growth, this position offers a supportive environment where your contributions will be valued. If you're passionate about customer service and looking to advance your career, this is the opportunity for you.

Benefits

Competitive Salary

Permanent Position

Ongoing Training

Work-Life Balance

Qualifications

• Proven experience in customer service or sales roles.
• Excellent organisational skills and attention to detail.

Responsibilities

• Provide exceptional customer service and support to clients.
• Handle inquiries and resolve customer issues promptly.

Skills

Customer Service Experience

Organisational Skills

Communication Skills

Time Management

Attention to Detail

Team Collaboration

Tools

Microsoft Office

Job description

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Customer Service Candidate - Manufacturing Industry

Are you a dynamic and customer-oriented individual looking for a new opportunity in the Manufacturing industry? Our client, a reputable company in the Manufacturing sector, is seeking a Customer Service Candidate to join their team. If you thrive in a fast-paced environment, excel at building strong relationships with customers, and possess exceptional organisational and communication skills, then this position is perfect for you!

Responsibilities:

1. Providing exceptional customer service and support to clients
2. Handling incoming inquiries and resolving customer issues promptly and efficiently
3. Building and maintaining strong relationships with customers to ensure their satisfaction
4. Collaborating with team members to meet service targets and maintain high customer satisfaction levels
5. Utilising Microsoft Office suite (Word, Excel, Outlook) to track and manage customer inquiries and information
6. Prioritising and managing tasks effectively to meet deadlines and exceed customer expectations
7. Demonstrating a positive attitude and willingness to learn and adapt in a dynamic work environment

Requirements:

• Proven experience in a similar role, preferably in sales or customer service
• Excellent organisational and time management skills, with the ability to prioritise tasks effectively
• Strong attention to detail and accuracy
• Proficiency in Microsoft Office suite (Word, Excel, Outlook)
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team in a fast-paced environment
• A positive attitude and willingness to learn and adapt

Benefits of working with our client:

• Competitive annual salary of £24,000
• Permanent position with opportunities for growth and advancement
• A supportive and collaborative team environment
• Ongoing training and development opportunities
• Work-life balance with a full-time, consistent working pattern

If you are passionate about delivering exceptional customer service, have a positive attitude, and thrive in a fast-paced manufacturing environment, we want to hear from you! Apply now with your updated CV and take the next step in your career.

Adecco is a disability-confident employer committed to an inclusive and accessible recruitment process. If you require reasonable adjustments at any stage, please inform us, and we will support you.

Adecco acts as an employment agency for permanent recruitment and as an employment business for temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.