Customer Service Advisor

TN United Kingdom; Loughborough; On-site; GBP 10,000 - 40,000; Part time

Job summary

An established industry player is looking for enthusiastic part-time Customer Service Advisors in Loughborough. This role involves assisting customers by providing information and advice in a busy environment. Ideal candidates will possess excellent communication and listening skills, demonstrating empathy and a polite attitude. The position requires proficiency in software systems and the ability to work under pressure. Join a dynamic team committed to delivering exceptional customer care and make a meaningful impact in the community.

Qualifications

• Experience in providing information and advice in a customer service environment.
• Ability to handle various situations with tact and empathy.

Responsibilities

• Handle customer enquiries effectively and courteously.
• Work under pressure with minimal supervision.

Skills

Customer Service

Communication Skills

Listening Skills

Empathy

Software Proficiency

Keyboard Skills

Job description

Customer Service Advisor needed in Loughborough, £11.44ph PAYE – Reference: RQ1277072

We are seeking three enthusiastic and committed part-time Customer Service Advisors to join our team in Loughborough to handle customer enquiries.

Ideal candidates will have recent experience in providing information and advice to the public in a busy customer service environment, preferably via telephone. You should be capable of handling a variety of situations with tact, diplomacy, and empathy.

Excellent listening and communication skills, the ability to engage with all types of people, a polite and courteous attitude, and a dedication to delivering excellent customer care are essential.

You should also be able to work well under pressure with minimal supervision, ensuring consistency and accuracy. Proficiency in using software systems and good keyboard skills are required.

This is a part-time role on a temporary contract basis.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references, so please be prepared.