Customer Service Advisor

Austin Fraser; London; Hybrid; GBP 26,000 - 32,000; Full time

Job summary

A leading company based in London is looking for enthusiastic Customer Service Advisors to enhance their team. The positions offer a hybrid working model with competitive salaries and varied customer interactions, aimed at providing exceptional service to clients. Applicants should possess strong communication skills and a passion for customer care.

Benefits

Annual leave plus Bank Holidays

Private medical insurance

Flexible working arrangements

Contributory Pension Scheme

Qualifications

• Great customer service skills and ability to handle queries effectively.
• Fluency in English with additional languages being a plus.
• Experience in a customer service or call center environment is preferred.

Responsibilities

• Serve as the first point of contact for customers, answering inquiries and resolving issues.
• Work within a hybrid model, balancing remote and office work responsibilities.
• Maintain high levels of customer satisfaction throughout the service process.

Job description

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