Customer Service Advisor

Copart Inc; Little Thorpe; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Mon-Fri 8am-5pm

23 days holiday + bank holidays + 1个人日

Volunteer day (paid)

Healthcare cash plan

Contributory pension scheme

Discounted company shares

Cycle to Work scheme

Fitness videos & gym discounts

Life insurance

Exclusive discounts

Job summary

Copart Inc. is seeking a Customer Service Advisor to be the first point of contact for customers in a high-volume, performance-driven contact centre. You will strive to deliver exceptional service on the first contact, every time.

The role emphasises strong communication, attention to detail and the ability to multi-task in a fast-paced environment, supporting customers with professionalism and efficiency.

Qualifications

• Excellent customer service skills.
• Excellent communication skills both written and verbal.
• A clear and professional phone manner.
• Strong attention to detail.
• Proficient in Microsoft Office and IT in general.
• Be able to multi-task in a fast-paced environment.

Skills

Excellent customer service

Excellent communication

Clear phone manner

Attention to detail

Microsoft Office

Multi-tasking

Job description

As a Customer Service Advisor will be first point of contact to our customers in a busy, high volume and performance driven contact centre environment. You will play a key role in delivering exceptional service to all our customers first time, every time!

• Excellent customer service skills
• Excellent communication skills both written and verbal
• A clear and professional phone manner
• Strong attention to detail
• Proficient in Microsoft Office and IT in general
• Be able to multi-task in a fast-paced environment

We see Copart as a family and as a supportive network we work together to strive for greatness in a forever changing environment, but not forgetting to enjoy the journey.

What we offer you in return:

• Monday to Friday 8am-5pm
• Time For You: Relax with 23 days of holiday plus bank holidays, and an extra day for a personal special occasion.
• Give Back: Receive a paid day to volunteer for a charity of your choice.
• Health & Wellness: Healthcare Cash Plan.
• Your Future: Join our contributory workplace pension scheme for financial security.
• Investment: Purchase shares in our global company at a discounted rate.
• Fitness & Health: Save money while commuting with our Cycle to Work Scheme and access fitness videos and gym discounts.
• Life Assurance: Enjoy peace of mind with our life insurance coverage.
• Exclusive Discounts: Access our deals hub for savings on everyday purchases and family activities.