Customer Service Advisor

EE Limited; Kirby Sigston; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Competitive Salary

Online GP

Paid Carer's Leave

Family Leave

Huge Discounts

Career Development

Season Ticket Travel Loan

Volunteering Days

Optional Private Healthcare and Dental

Job summary

EE Limited is seeking a Customer Service Advisor in Kirby Sigston to engage with customers over the phone, provide guidance, and resolve queries. The role emphasizes building relationships, delivering excellent service, and understanding customer needs.

Training will be provided to confidently discuss EE products and services in a flexible, supportive work environment. The start date is 23 November 2026, with a competitive salary starting at £26,116 rising to £26,738 after 8 months, plus an

Qualifications

• Warm and engaging personality with a passion for helping others.
• Ability to listen actively and resolve customer queries over the phone.
• Strong communication skills and resilience in a fast-paced contact centre.

Responsibilities

• Handle customer enquiries via phone, providing guidance and solutions.
• Build rapport with customers and deliver exceptional service.
• Support customers with product and account information and resolve issues promptly.

Skills

Customer service

Phone support

Empathy

Communication

Job description

Customer Service Advisor

2026-10-02T00:00:00

Kirby Sigston

North Yorkshire

GB

DL6 3

Any

2026-10-31T03:01:23.227

The start date for this role is 23rd November 2026. Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme

Online GP: Access to a private GP 24/7 for you and your immediate family

Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off

Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year.

Huge Discounts: Save on EE & BT products, including mobile and broadband.

Career Development: Ongoing support to help you grow your skills and develop

Season Ticket Travel Loan: Funds for your travel to and from work.

Volunteering Days: Paid time off to give back to your local community.

Optional Private Healthcare and Dental: Protection for you and your family.

Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. At EE, we believe every interaction should be a positive one. You'll engage with customers over the phone, offering support, guidance and helping with any solutions they need. Your role will be all about building relationships and providing exceptional service. To thrive in this role, you'll need to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, and build relationships will be key to your success. You'll be the friendly voice that customers rely on for support. We'll provide all the comprehensive training you need to ensure you can confidently discuss your products and services. We understand that life is ever-changing. This role offers flexibility, some of the ways we do this is allowing you to schedule your own breaks or bank time to take off so you can go to those events or appointments. We're committed to supporting your success in both your professional and personal life.

Join us for a great team culture, meaningful support, and tailored training to help you build a lasting career.

perfect fit for the Customer Service Advisor role at EE. At EE, we believe every interaction should be a positive one. You'll engage with customers over the phone, offering support, guidance and helping with any solutions they need. Your role will be all about building relationships and providing exceptional service. To thrive in this role, you'll need to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, and build relationships will be key to your success. You'll be the friendly voice that customers rely on for support. We'll provide all the comprehensive training you need to ensure you can confidently discuss your products and services. We understand that life is ever-changing. This role offers flexibility, some of the ways we do this is allowing you to schedule your own breaks or bank time to take off so you can go to those events or appointments. We're committed to supporting your success in both your professional and personal life. Join us for a great team culture, meaningful support, and tailored training to help you build a lasting career.

The start date for this role is 23rd November 2026.

• Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme
• Online GP: Access to a private GP 24/7 for you and your immediate family
• Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off
• Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year.
• Huge Discounts: Save on EE & BT products, including mobile and broadband.
• Career Development: Ongoing support to help you grow your skills and develop
• Season Ticket Travel Loan: Funds for your travel to and from work.
• Volunteering Days: Paid time off to give back to your local community.
• Optional Private Healthcare and Dental: Protection for you and your family.
• Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a