Customer Service Advisor

Holt Recruitment; Hurn; On-site; GBP 26,000; Full time

Job summary

A leading company in customer service is seeking a Customer Service Advisor to join the Information Desk team. The role involves assisting customers, resolving enquiries, and delivering a positive first impression. Suitable candidates will have strong communication skills, a passion for helping others, and a flexible approach to work hours.

Benefits

Free on-site parking while on duty

Life Assurance

Cycle to Work Scheme

Comprehensive training and career development opportunities

Retail discounts

Qualifications

• Excellent verbal and written communication skills.
• Willingness to work in all weather conditions when needed.
• Ability to travel to work during hours with limited public transport.

Responsibilities

• Greet and assist customers with professionalism.
• Resolve enquiries and provide accurate information.
• Deliver a great first impression every time.

Skills

Communication

Problem Solving

Reliability

Self-motivation

Job description

Customer Service Advisor

Are you passionate about helping people, love a fast-paced environment, and pride yourself on delivering excellent customer service? If so, we'd love to hear from you!

We're looking for a confident, friendly, and proactive individual to join our client's busy Information Desk team.

As The Customer Service Advisor your role will be:

1. Greet and assist customers with professionalism and care
2. Resolve enquiries and provide accurate information
3. Deliver a great first impression every time
4. Work as part of a dynamic and supportive team

What We're Looking For

• Excellent verbal and written communication skills
• A flexible approach to work (including early mornings from 3:30 am, evenings, weekends & holidays)
• The ability to travel to work during hours with limited public transport
• Willingness to work in all weather conditions when needed
• Comfortable learning and using our internal systems
• A passion for helping people and solving problems
• Self-motivated and reliable with a positive attitude

In return you will get

• £25,396
• Opportunities for overtime
• Free on-site parking while on duty
• Free holiday parking (subject to availability)
• Life Assurance
• Cycle to Work Scheme
• Uniform provided
• Comprehensive training and career development opportunities
• Retail discounts

For more information on this fantastic Customer Service role and if you're ready to take off with a rewarding career full of opportunity, apply now!