Customer Service Advisor

Pertemps London; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

Pertemps London is hiring a full-time Customer Service Advisor in London to greet customers, provide product advice, and drive sales. The role involves face-to-face and telephone support, administering tasks, and maintaining a safe, tidy store space. You may work solo at times, handle key holder duties, and operate forklifts when needed.

The position offers a competitive salary and a supportive retail environment focused on delivering excellent customer service and meeting sales goals.

Qualifications

• Clear and confident communicator with strong verbal and written skills.
• Self-disciplined, detail-focused, and adaptable to team or lone working.
• Motivated to learn about products and services and to provide excellent customer experiences.
• Comfortable with physical aspects of the role, including store rounds and occasional forklifting.

Responsibilities

• Assist customers face-to-face and over the phone, providing advice and selling products and services.
• Maximise every sales opportunity to meet and exceed targets.
• Complete administrative tasks to ensure compliance with company procedures.
• Maintain a clean, safe, and organised store environment.
• Take responsibility for lone working and key holder duties when required.
• Operate forklifts where applicable and support general store tasks.

Skills

Customer service

Sales

Communication

Teamwork

Adaptability

Tools

Forklift operation

Job description

This full-time Customer Service Advisor role in London offers a salary of £27,500 per annum through Pertemps London. Based in a busy store, the successful candidate assists customers face-to-face and by telephone, providing product advice while identifying sales prospects to meet agreed targets. Daily duties include administrative work ensuring compliance with company procedures, alongside upholding a clean, safe and organised retail space. The position involves lone working and key holder responsibilities when required, plus forklift operation where applicable. Applicants should communicate clearly and confidently, demonstrate a strong customer focus, and possess the drive to achieve sales goals within a supportive retail setting.

Customer Sales Advisor – London £27,053

Are you passionate about delivering excellent customer service and achieving sales targets? We’re looking for a Customer Sales Advisor to join a busy store, helping customers every day while contributing to the smooth running of the store.

Key Responsibilities

• Assist customers face-to-face and over the phone, providing advice and selling products and services.
• Maximise every sales opportunity to meet and exceed targets.
• Complete administrative tasks to ensure compliance with company procedures.
• Maintain a clean, safe, and organised store environment.
• Take responsibility for lone working and key holder duties when required.
• Operate forklifts where applicable and support general store tasks.

What We’re Looking For

• Clear and confident communicator with strong verbal and written skills.
• Self-disciplined, detail-focused, and adaptable to team or lone working.
• Motivated to learn about products and services and to provide excellent customer experiences.
• Comfortable with physical aspects of the role, including store rounds and occasional forklifting.

Why This Role

• Competitive salary of £27,053.
• Opportunity to develop your sales and customer service skills.
• Join a friendly, supportive, and customer-focused environment.