Customer Service Advisor

Fintelligent Search; Altrincham; On-site; GBP 23,000 - 25,000; Full time

Job summary

Ein dynamisches Unternehmen sucht einen Customer Service Advisor, um ihr engagiertes Team zu verstärken. In dieser Rolle sind Sie der Ansprechpartner für Kunden und helfen ihnen, die passenden Finanzierungsprodukte zu finden. Mit einem attraktiven Gehalt von £24,000 bis £25,000 und der Möglichkeit, bis zu £30,000 OTE zu verdienen, bietet diese Position eine hervorragende Work-Life-Balance. Genießen Sie 20 Tage Urlaub, die mit der Dienstzeit auf 25 steigen, sowie Ihren Geburtstag frei. Wenn Sie eine proaktive, teamorientierte Person sind, die Beziehungen aufbauen möchte, ist dies die ideale Gelegenheit für Sie.

Benefits

20 Tage Urlaub, steigend auf 25

Ihr Geburtstag frei

Karriereentwicklungsmöglichkeiten

Keine Wochenendarbeit

Qualifications

• Proaktive Einstellung mit starkem Lernwillen.
• Erfahrung im Finanzbereich ist von Vorteil, aber nicht zwingend erforderlich.

Responsibilities

• Kundenkontakt zur Bereitstellung von Finanzierungsoptionen.
• Ziele für Einreichungen und Anrufvolumen erfüllen.

Skills

Kundenbeziehungen aufbauen

Exzellente Kommunikationsfähigkeiten

Zeitmanagement

Organisationsfähigkeiten

Mathematische Fähigkeiten

Education

Universitätsabschluss

Job description

Are you ready to take your career to the next level as a Customer Service Advisor? Our client, a dynamic and close-knit company, is on an exciting journey to expand and succeed, aiming to secure £3 million in funding each month. They are seeking the right individuals to help them grow quickly and achieve their ambitious goals.

This role offers a starting salary of £23,000 to £25,000 annually. Enjoy a great work-life balance with office hours from Monday to Friday, no weekends or late nights. You'll also have 20 days of holiday, increasing to 25 with service, and your birthday off every year!

The client is committed to supporting and developing their Renewals & Customer Success Team. They focus on building strong relationships and providing first-class service, ensuring targets are not just met but exceeded. Located in the heart of Altrincham, they offer excellent transport links and genuine career progression opportunities.

As a Customer Service Advisor, your responsibilities will include:

• Acting as a point of contact between live and historic customers to provide further funding.
• Building and maintaining relationships with customers to offer a selection of funding products.
• Managing accounts effectively while delivering excellent customer service.
• Guiding customers through the Renewal journey from contact to funding.
• Meeting funding, submission, call volume, and talk time targets.
• Collaborating with Renewal Managers to support customer needs.

Package and Benefits:

The Customer Service Advisor role comes with a comprehensive package:

• Annual salary of £24,000 -£25,000 with OTE - £30,000
• Office hours from Monday to Friday, no weekends or late nights.
• Starting holiday allowance of 20 days, rising to 25 with service, plus 8 bank holidays.
• Your birthday off every year.
• Genuine career progression opportunities.

The ideal Customer Service Advisor will have:

• A proactive attitude with a strong desire to learn.
• Excellent written, mathematical, and verbal communication skills.
• Exceptional time management and organisational skills.
• The ability to prioritise and manage their own workload.
• Experience in a financial background or a university degree is advantageous but not essential.

If you're interested in roles such as Internal Sales Development Executive, Customer Success Advisor, Account Manager, Client Relationship Manager, or Sales Executive, this Customer Service Advisor position could be the perfect fit for you.

If you're a proactive team player with a knack for building relationships and a desire to excel in the financial sector, this Customer Service Advisor role is an excellent opportunity for you. Apply now for consideration!

Apply for consideration or call Jenni on01614166135 for more information.

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