Customer Service Adviser

Manning Stainton; Leeds; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading customer service provider is seeking a Customer Service Adviser in Leeds. In this role, you will enhance revenue through exceptional customer service and targeted sales. Training is provided for candidates without industry experience, emphasizing the importance of communication and relationship building. This position requires an enthusiastic approach and attention to detail, along with flexible working hours.

Qualifications

• Previous experience in a telesales/customer service environment preferred.
• Ability to maintain high energy and enthusiasm.
• Attention to detail with accuracy.

Responsibilities

• Make outbound calls to promote and book appointments.
• Identify and recommend related services to drive revenue.
• Record customer information accurately in databases.

Skills

Communication

Sales

Customer Service

Job description

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Customer Service AdviserLawnswood LS16

You will be responsible for promoting Manning Stainton services in order to generate an increase in revenue in relation to targets determined by the Line Manager whilst at all times maintaining an exceptional customer service experience.

Industry experience is not essential as training will be given. We are looking for candidates who can evidence previous targeted sales experience in a customer focused environment. The successful applicant will need to have exceptional communication and administration skills, along with a passion to help people move.

General Duties

• To make outbound calls to build direct customer relationships in order to promote and book appointments for our services.
• To identify and recommend related services to customers which will generate revenue.
• To be responsible for accurately recording all information collated from telephone contact on the databases.
• Maximise cross-selling opportunities at all times
• Seek to maintain professional and friendly relationships with all Manning Stainton branches and departments
• To ensure all calls are answered promptly and efficiently.
• Any other duties as required
  
  

You Will Need

• Previous experience of working in a targeted, busy telesales/customer service environment
• An enthusiastic & high energy approach to work
• Attention to detail and high level of accuracy
  
  

Hours: 37.5 hours Monday-Friday plus Saturdays on a rota, shifts on a rota basis including evenings up to 6pm

If you are interested in this role, please provide us with an up-to-date copy of your CV via the 'Apply now' button

Apply Now

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

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