Temporary Customer Service Advisor - Days & Nights

Michael Page (UK); Stockport; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading not-for-profit organization in Stockport is seeking a Temporary Customer Service Advisor to handle customer calls with compassion and empathy. Working flexible shifts, this role offers opportunities for professional development and a chance to become permanent.

Benefits

Competitive hourly rate and weekly pay

Opportunity to be made permanent

Immediate start after compliance checks

Opportunities for professional development and growth

Qualifications

• Experience in a call centre environment is essential.
• Ability to be flexible and commit to various shifts.
• A Full UK Driving License is essential.

Responsibilities

• Answering calls and handling customer queries related to well-being.
• Updating customer accounts within a CRM system.
• Performing ad-hoc duties as required.

Skills

Customer service

Empathy

Teamwork

Positive attitude

Job description

• 3 / 6 month temp role with the possibility of going perm
• Immediate start

About Our Client

Our client is a leading and well-known entity within the not-for-profit space and they are seeking a Temporary Customer Service Advisor (Days & Nights) to join their Stockport office on a temporary on-going basis with the view to go permanent.

Job Description

As a Temporary Customer Service Advisor (Days & Nights) you will:

• Answering calls and handling call-centre type queries related to customer well-being.
• Providing compassionate and empathetic care to customers.
• Updating customer accounts within a CRM system.
• Ad-hoc duties as and when required.

The Successful Applicant

To be successful in this role:

• Experience working within a call centre environment is essential
• Can commit to an on-going temporary role with the view to go perm
• Confident on the phone and a positive demeanor
• Strong work ethic and a self-starter attitude.
• Team Player

A Full UK Driving License is essential for the role & successful DBS check.

Fully flexible is required for this as it does include different shifts on a 16 week rota which include days (06:00 - 16:00pm), (14:00pm - 22:30pm) and (22:00pm - 06:00am).

What's on Offer

In return, our client can offer:

• Competitive hourly rate & weekly pay
• An opportunity to be made perm
• Immediate start after successful compliance checks
• Opportunities for professional development and growth