Customer service administrator

TN United Kingdom; Welwyn Garden City; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits you at a prominent property services organization in the UK. This role involves coordinating with suppliers and clients to ensure efficient scheduling and adherence to service level agreements. Ideal candidates will possess strong communication and administrative skills, with a passion for customer service. Join a dynamic team where your contributions will help maintain high standards in property services, making a tangible impact in a fast-paced environment. If you thrive on organization and enjoy working with diverse stakeholders, this position is perfect for you.

Qualifications

• Experience in repair and maintenance is desirable but not essential.
• Strong communication and administrative skills are crucial for success.

Responsibilities

• Liaising with suppliers, subcontractors, and clients to schedule appointments.
• Ensuring service level agreements are met efficiently.

Skills

Repair and maintenance background

Strong communication skills

Basic building maintenance knowledge

Strong administrative skills

Ability to prioritise works

Good level of written English

Strong IT Skills

Passion for customer service

Job description

Job Description:

Your new company

A fantastic opportunity to work for a large property services organisation with over 1000 employees. Their services include repairs, void refurbishments, planned maintenance works, and more!

Your new role

You will be responsible for liaising with numerous suppliers, subcontractors, and clients to schedule appointments efficiently, ensuring service level agreements are met.

What you'll need to succeed:

• Repair and maintenance background desirable, not essential
• Strong communication skills
• Basic building maintenance knowledge desirable, not essential
• Strong administrative skills
• Ability to prioritise works and ensure works in progress are appointed efficiently
• Good level of written English
• Strong IT Skills
• Ability to communicate with different stakeholders in a fast-paced environment
• Passion for customer service