Customer Service Administrator

Markerstudy Group; Tewkesbury; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading automotive glazing company is seeking a Customer Service Administrator for their Tewkesbury service centre. The role involves supporting operations, managing schedules, and ensuring compliance with health and safety processes. Ideal candidates are self-motivated team players with excellent communication skills.

Benefits

Days holiday

5% Employer Pension Contributions

Company sick pay

Company Funded Healthcare cash plan

Life Assurance of 4x annual salary

Access to discounts and wellbeing hub

Workplace ISAs and Loans

Options for private medical and dental insurance

Free annual eye test

Cycle to work scheme

Qualifications

• Ability to work on own initiative as well as part of a team.
• Excellent communication skills, face-to-face and via telephone.
• Good level of competence in planning and organizing workload.

Responsibilities

• Complete general administration to support the Supervisor and wider team.
• Provide help and support to internal colleagues and customers.
• Control and replenish consumable stocks for the relevant area.

Skills

Communication

Teamwork

Planning and Organizing

Proactive Attitude

Job description

Auto Windscreens is one of the UK’s fastest growing and leading automotive glazing companies, and we put innovation at the heart of our business.

We currently have an exciting opportunity for a Customer Service Administrator to be based at our Tewkesbury service centre!

Your official role title would be Deployment Centre Agent, and you would be responsible for:

• Completing general administration to support the Supervisor and the wider team, ensuring compliance on all documentation.
• Providing help and support to internal colleagues and customers.
• Ensuring the efficient running of the scheduling system, making amendments where needed, and communicating these changes with the team and customers affected.
• Providing operational information and feedback to relevant management teams.
• Controlling and replenishing the consumable stocks for the relevant area.
• Ensuring Health and Safety processes are adhered to at all times.
• Performing any other ad-hoc duties as requested or advised by the Deployment Centre Supervisor or Area Service Manager.

Qualifications

• The ability to work on own initiative and as part of a team.
• Excellent communication skills, both face-to-face and via telephone.
• A good level of competence in planning and organizing own workload.
• A flexible approach to work demands.
• A proactive, self-motivated attitude and the ability to work independently.

Benefits include:

• Days holiday
• 5% Employer Pension Contributions
• Company sick pay
• Company Funded Healthcare cash plan
• Life Assurance of 4x annual salary
• Access to discounts and wellbeing hub
• Workplace ISAs and Loans
• Options to add private medical and dental insurance and health assessments at an additional cost
• Free annual eye test
• Cycle to work scheme

Interested in finding out more about us and the role? Don't miss out, apply today!

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Created on 22/06/2025 by TN United Kingdom