Customer Service Administrator

TN United Kingdom; Lincoln; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in Lincoln is seeking individuals for a role that combines administration and customer service. The position offers a friendly team environment and a chance to develop your career. Responsibilities include assisting customers over the phone and ensuring their satisfaction while managing various office tasks.

Qualifications

• Experience in customer service or administration.
• Willingness to develop a career in this sector.

Responsibilities

• Dealing with customers via telephone, assisting with any issues.
• Sourcing information and arranging solutions for customer satisfaction.
• Handling various tasks in a busy office environment.

Skills

Customer Service

Administration

Job description

Are you looking for a role that utilises your skills in both administration and customer service? Do you want to work in a friendly, open office with colleagues you can call friends?

Job Responsibilities

1. Dealing with customers via telephone, assisting with any issues they may have.
2. Sourcing required information and arranging solutions to ensure full customer satisfaction.
3. Handling a variety of tasks in a busy, expanding office environment.

Team Environment

The team is friendly and supportive, aiming to create a family-like atmosphere within a happy office setting.

Working Hours

The company operates Monday to Sunday, with a 37.5-hour workweek covering morning and afternoon shifts.

Candidate Profile

This role is ideal for individuals with experience in administration and customer service, or those seeking to develop their career in this sector.

Application

Apply now — you will not be disappointed!

Candidate Experience

Suitable for candidates with customer service or administration experience in sectors such as manufacturing, FMCG, retail, hospitality, care, travel, or any other office-based environment.