Customer Service Administrator

Pertemps; Bristol; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading company in logistics is looking for a Customer Service Administrator to join their growing Bristol team. This full-time role involves handling customer inquiries, supporting sales, and ensuring smooth operations. With a starting salary of £24,000 plus uncapped commission, the position offers solid training and opportunities for career growth.

Benefits

Company pension scheme

Employee discount

On-site parking

Regular company events

Qualifications

• Positive attitude and willingness to learn.
• Confidence using IT systems (training provided).
• Full UK driving licence highly desirable.

Responsibilities

• Handle customer calls and booking enquiries.
• Support the sales team with admin and customer queries.
• Complete and process delivery paperwork accurately.

Skills

Communication

Customer Service

Organisational Skills

Attention to Detail

Job description

Customer Service Administrator - Yate, Bristol - Immediate opportunity available

£24,000-£28,000 + Uncapped Commission | Full-Time | Monday-Friday, 9am-5pm | On-Site

We're recruiting on behalf of a well-established and growing business. The Bristol branch is now looking for a reliable, self-motivated individual to join their friendly and hard-working team in a varied operations, Administration and Sales Support role.

This is an excellent opportunity for someone who thrives in a fast-paced, team-driven environment and is eager to build a career in logistics, operations, or sales. You'll be fully trained across all aspects of the business, giving you a solid foundation in operations and customer service.

Key Responsibilities:

• Handling customer calls and booking enquiries
• Liaising with drivers to arrange routes and collections
• Completing and processing delivery paperwork accurately
• Supporting the sales team with admin, follow-ups, and customer queries
• Making outbound calls to generate new business (uncapped commission offered)
• Coordinating with suppliers and internal teams to ensure smooth operations
• Occasionally covering local delivery routes in a van (holiday/sickness cover)

What We're Looking For:

• A positive, can-do attitude and willingness to learn
• Strong communication and customer service skills
• Good organisational skills and attention to detail
• Confidence using IT systems (training provided)
• A full UK driving licence is highly desirable

What's on Offer:

• Salary starting from £24,000, rising with experience
• Uncapped commission for bringing in new business
• Company pension scheme
• Employee discount
• On-site parking
• Friendly, close-knit team with regular company events

Start Date: 23 June 2025
Location: On-site in Yate, Bristol
Job Type: Full-time, Permanent

If you're looking for a varied, hands-on role where no two days are the same - and where your efforts directly contribute to team success - we'd love to hear from you.
Apply now and let's get the wheels in motion.