Customer Sales Assistant

Travis Perkins plc; Bury St Edmunds; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Customer Sales Assistant to join their team in Bury St Edmunds. This role is perfect for someone eager to deliver exceptional customer service while prioritizing safety. You will build lasting relationships with customers, assist them with their purchases, and ensure a smooth operation in the branch. With a focus on career development through award-winning training programs, this opportunity offers a supportive and dynamic work environment. If you're adaptable, friendly, and ready to thrive in a busy setting, this role is for you!

Benefits

Competitive annual salary

Performance-based bonuses

Save-as-you-earn schemes

Generous contributory pension scheme

Exclusive discounts at Group businesses

Wellbeing support

MyPerks discounts

Qualifications

• No prior experience needed; training provided.
• Must be friendly, adaptable, and comfortable in a fast-paced environment.

Responsibilities

• Deliver exceptional customer service and build strong relationships.
• Handle customer requests and assist with purchases to boost sales.
• Maintain a safe working environment and adhere to safety procedures.

Skills

Customer Service

Adaptability

Resilience

Tenacious Work Ethic

Communication Skills

Job description

Customer Sales Assistant - Bury St Edmunds

Who are we?

We are the UK’s leading builders' merchant! With over 500 branches nationwide, we provide a vast selection of products, from timber and bricks to kitchens, tools, and equipment. Our team is friendly, supportive, and inclusive, and we’re passionate about offering excellent career opportunities with plenty of room for growth and skill development. Whether you're assisting customers, working behind the scenes, or delivering goods, there’s always an opportunity to thrive with us. Join us today and discover why we’re the go-to choice for builders!

What you’ll be doing?

As a Customer Sales Assistant, you’ll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Building strong, lasting relationships with customers is key to our success, so we’re looking for someone who is friendly, approachable, and eager to provide a high level of service. You’ll become familiar with many of our customers on a first-name basis!

In this role, you’ll:

1. Handle customer requests and provide product information

2. Prepare quotes and assist customers with their purchases to help boost sales

3. Ensure the smooth and safe movement of products throughout the branch

4. Maintain a safe working environment by adhering to all safety procedures and policies

Your focus will be on delivering excellent customer service while ensuring that our safety standards are always met.

Who you are?

You don’t need prior experience—we can teach you everything you need to know! However, we’re looking for someone who is:

1. Adaptable, resilient, and driven, with a high energy level and a tenacious work ethic

2. Comfortable in a busy, fast-paced environment, where no two days are the same

3. Friendly and outgoing, contributing to a positive and supportive workplace culture for both customers and colleagues

What’s in it for you?

By joining the UK’s largest builders' merchant, you’ll have access to a wealth of career development opportunities through our award-winning apprenticeships and training programmes. You’ll also enjoy a comprehensive benefits package designed to support your career and well-being:

1. Competitive annual salary

2. Performance-based bonuses to reward your hard work

3. Save-as-you-earn and Buy-as-you-earn schemes for smart financial planning

4. Generous contributory pension scheme to secure your future

5. Exclusive discounts across various Group businesses, including 20% off at Toolstation

6. Wellbeing support to help you stay at your best

7. MyPerks discounts at top retailers, restaurants, and more!

How to Apply?

Ready to join a company that values its people?

Apply today and become part of something bigger!

We look forward to hearing from you.

We are an equal opportunities employer and are committed to building a diverse team. We welcome applications from all backgrounds and believe in providing equal opportunities for everyone to succeed.