Customer Sales Advisor - Swindon (Quarry & Concrete)

Hills Group; Swindon; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Healthcare Cash Plan

Wellbeing Hub

Counselling support (6 sessions)

Life assurance

Generous holiday allowance

Cycle-to-Work

Exclusive discounts

Training & development

Job summary

Hills Quarry Products in Swindon is seeking a Customer Sales Advisor to join our on-site team. You will handle orders and respond to enquiries for aggregates, concrete, muckaway, and related products, delivering a first-class customer experience.

You will provide quotations, generate leads, manage telephone cash sales, and coordinate orders with quarry teams to ensure timely delivery. The role is full-time and permanent with a competitive salary and benefits.

Qualifications

• Previous experience in a customer service or customer-facing role.
• Strong attention to detail with a high level of accuracy.
• Excellent listening skills with the ability to understand and respond to customer needs.
• A collaborative team player with a positive and flexible approach.
• Confident communicator with strong verbal and written skills.
• Ability to work effectively under pressure in a fast-paced environment.
• Good administrative and organisational skills.
• Proactive and solution-focused mindset, with the ability to use initiative.
• Strong time management skills, with the ability to prioritise workload effectively.

Responsibilities

• Provide product options, pricing, and quotations to direct sales customers, proactively following up to convert opportunities into sales.
• Generate, coordinate, and secure sales leads and orders to support business growth.
• Manage and coordinate telephone cash sales in collaboration with the Sales Office Supervisor.
• Efficiently receive, record, and process customer orders, ensuring accuracy and timely delivery.
• Liaise with quarries, concrete plants, suppliers, and transport teams to ensure seamless coordination of customer orders.
• Build and develop strong relationships with existing customers, identifying opportunities to grow accounts and enhance customer satisfaction.

Skills

Customer service

Attention to detail

Active listening

Team player

Verbal & written communication

Time management

Initiative

Administrative skills

Job description

Hills Quarry Products in Swindon is seeking a Customer Sales Advisor to join our on-site team. You will handle orders and respond to enquiries for aggregates, concrete, muckaway, and related products, delivering a first-class customer experience.

You will provide quotations, generate leads, manage telephone cash sales, and coordinate orders with quarry teams to ensure timely delivery. The role is full-time and permanent with a competitive salary and benefits.