Sales Advisor

Purely Recruitment Solutions Ltd.; Swindon; On-site; GBP 18,000 - 24,000; Full time

Job summary

Purely Recruitment Solutions Ltd. is recruiting for a Sales Advisor in Swindon to join a fast-moving sales team. The role focuses on inbound calls, understanding customer needs, building rapport and closing sales with accurate quotations.

The successful candidate will deliver excellent customer service, adapt their approach per customer, and work toward KPI targets within a collaborative team environment.

Qualifications

• Proven ability to service inbound sales calls and understand customer needs.
• Ability to adapt approach to individual customers and close sales.
• Strong communication and listening skills; attention to detail.

Responsibilities

• Service inbound sales calls and understand customer needs, build rapport and offer expert advice.
• Provide excellent service to customers and tailor approach per call.
• Pitch and close sales, offering alternatives when needed.
• Meet or exceed KPI targets and provide accurate quotations.

Skills

Rapport building

Closing sales

Customer service

Negotiation

Time management

Communication

Resilience under pressure

Attention to detail

Tools

Excel

Word

Outlook

Job description

Permanent

Swindon

Our Client is currently looking for a Sales Advisor to join their team in Swindon.

Job Purpose

As we continue to grow, we are looking for a dynamic, highly driven and focussed person who loves sales and can demonstrate their ability in achieving KPI’s. Sales is the first part of the customer journey, therefore we are looking for an individual who has the required passion and skill to provide excellent service to our potential customers.

Typical activities

• To service inbound sales calls and understand the customers’ needs, build rapport and offer expert advice
• Provide excellent service to all of our customers, adapting the approach taken for each call.
• Create fantastic customer engagement, understand the customer’s requirements, pitch and close the sale
• The ability to offer the customer alternative solutions if the original offering does not meet the customer requirements
• Meeting, or exceeding, company KPI’s
• Making accurate cost calculations, and providing customers with quotations quickly and efficiently
• Produce accurate administration work to complete booking process
• Work pro-actively as part of a small team within a large department of Sales Advisors (circa 30+ people) bringing energy and drive to a fast moving and dynamic environment
• Work effectively with other departments to ensure understanding of products

Skill set required

• The ability to identify with customers, establish rapport and build relationships
• The ability to adapt style to provide the customer with a personalised service
• Must be able to organise themselves in order to achieve targets/KPI’s
• Takes responsibility for actions and results
• Has the ability to thrive under pressure
• Can demonstrate resilience and focus on opportunities, high quality and business profit.
• Has excellent communication and listening skills
• Can be flexible in approach and able to work weekends and extended or additional hours to suit business requirements.
• Great attention to detail
• Good working knowledge of Excel, Word, Outlook and the internet.

This role will be 5 days out of the 7. You will be working on a rotating basis of 8:45am-5:30pm, 10:45am-7pm and 11:45am-8pm.