Customer Sales Advisor

TN United Kingdom; Richmond; On-site; GBP 20,000 - 30,000; Full time

Job summary

An exciting opportunity awaits as a Customer Service & Sales Associate with a forward-thinking company committed to enhancing customer experiences. This role emphasizes delivering exceptional service, understanding customer needs, and achieving sales targets. With comprehensive training and support for career progression, you will thrive in a dynamic retail environment. Enjoy a range of benefits including generous discounts, wellness support, and opportunities for financial planning. Join us in our mission to keep the nation moving safely and enjoy a fulfilling career path.

Benefits

25% Store Discount

50% Off Garage Bills

Discount on Breakdown Cover

Employee Wellness Support

Trade Price Bike Scheme

Life Assurance

Sharesave Scheme

Cycle to Work Scheme

Health Cash Plan

Qualifications

• Experience in customer service or retail sales is preferred.
• Training provided to support career development.

Responsibilities

• Deliver excellent customer service in a retail environment.
• Proactively assist customers and understand their needs.
• Achieve sales targets when applicable.

Skills

Customer Service

Sales Experience

Retail Knowledge

Job description

Job Role: Customer Service & Sales Associate

Join our team as a Customer Service & Sales Associate, where your retail or customer-focused sales experience will shine. We value quick, efficient work and provide comprehensive product knowledge and skills training to help you excel in demonstrating and explaining our products and services.

We invest heavily in training to support your career development, whether you aim to progress within retail or explore other opportunities within our group.

Key Responsibilities:

• Deliver excellent customer service in a retail environment
• Proactively assist customers and understand their needs
• Work on a rota basis, including weekends
• Achieve sales targets (preferred but not essential)

Benefits:

• Store discount: 25% off most products across Halfords and Tredz
• Employee discount: up to 50% off garage bills at Halfords Autocentre
• Discount on Breakdown Cover with bike cover included
• Various discounts on shopping, holidays, insurance, and more
• Employee wellness support and confidential counselling
• Trade Price Bike Scheme: buy one bike per year at a significant discount
• Life Assurance, Uniform, and other benefits
• Option to join Sharesave scheme at 20% discount
• Cycle to Work scheme and Wagestream financial planning app
• Health Cash Plan for healthcare costs

Be part of our exciting growth in motoring services and electric mobility. Join us in our mission to get the nation safely back on the move and enjoy a rewarding career with us.