Customer Sales Advisor

TN United Kingdom; Redditch; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading retailer in motoring and cycling products as a Sales Associate. You will provide excellent customer service, assist with product demonstrations, and enjoy extensive training and career development opportunities. The role offers a variety of rewards and benefits, including discounts and wellness programs, in a supportive and inclusive environment.

Benefits

25% Store Discount

Up to 50% Employee Discount

Life Assurance

Uniform Provided

Cycle to Work Scheme

Qualifications

• Experience in delivering excellent customer service, ideally in retail sales.
• Availability to work on a rota basis, including weekends.

Responsibilities

• Demonstrate and explain products to customers.
• Assist customers and understand their needs.

Skills

Customer Service

Retail Sales

Proactive Approach

Job description

Job Description

Join our team through your preferred social network platform.

Ideally, you already have retail sales experience, but if you've worked in another customer-focused sales environment, you're likely a great fit for us.

You are efficient and quick in your work, and we will provide product knowledge and skills training to help you impress every customer. You will learn how to demonstrate and explain our products, as well as the practical aspects of our fitting services.

We invest heavily in training to help our colleagues develop their careers. Whatever career path you choose and whatever pace you wish to progress at, we offer support to turn your ambitions into reality, whether in Retail or other areas of the Group.

Success Criteria

• Experience in delivering excellent customer service, ideally in retail sales
• A proactive approach to assisting customers and understanding their needs
• Availability to work on a rota basis, including weekends
• Experience with achieving sales targets is preferred

Rewards and Benefits

We understand everyone's different priorities, so we offer a range of rewards and benefits, including:

• Store discount: 25% off most products across Halfords and Tredz
• Employee discount: up to 50% off garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover included for all annual policies
• Discounts on groceries, holidays, insurance, days out, restaurants, and more
• Employee wellness programme offering free, confidential support and counselling 24/7
• Trade Price Bike Scheme: buy one bike per year at a significant discount
• Life Assurance
• Uniform provided
• Option to join Sharesave scheme: purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream: access up to 30% of your pay as you earn it, and save automatically from your salary
• Health Cash Plan: cashback for healthcare costs and access to health services

Our Vision

We are in an exciting growth phase, focusing on motoring services and electric mobility. As the UK's leading retailer of motoring and cycling products and services, and the largest vehicle service, maintenance, and repair business, we invite you to be part of our success story in getting the nation safely back on the move.

If you're unsure whether you meet all the criteria, we encourage you to apply anyway! At Halfords, we are committed to an inclusive workplace, welcoming applications from all backgrounds and embracing diversity within our One Halfords Family.