Customer Sales Advisor

TN United Kingdom; Northampton; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their team in a customer-focused retail role. This position offers a unique opportunity to develop your career in a dynamic environment, with comprehensive training and support to help you succeed. You will engage with customers, providing exceptional service while promoting a range of products. With a commitment to inclusivity and diversity, the company encourages applicants from all backgrounds. If you're passionate about customer service and eager to grow, this is the perfect opportunity for you to shine and make a difference in the lives of customers.

Benefits

Store discount (25% off most products)

Employee discount (up to 50% off garage bills)

Discount on Breakdown Cover

Discounts on groceries and shopping

Employee wellness programme

Life Assurance

Uniform

Sharesave scheme

Cycle to Work scheme

Health Cash Plan

Qualifications

• Experience in delivering excellent customer service, ideally in retail.
• Ability to work on a rota basis, including weekends.

Responsibilities

• Deliver outstanding customer service and understand customer needs.
• Work towards and achieve sales targets in a retail environment.

Skills

Customer Service

Sales Experience

Proactive Approach

Job description

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Job Overview

Ideally, you already have Retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other.

You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.

We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.

Responsibilities

To be successful in this role you will need:

• Experience of delivering great customer service, ideally in a retail sales environment
• A proactive approach to helping customers and understanding their needs
• Availability to work on a rota basis, including weekends
• Ideally, some experience of working towards and achieving sales targets

Benefits

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off your garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
• Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
• Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
• Life Assurance
• Uniform
• Option to join our Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
• Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services

Company Overview

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.