Customer Sales Advisor

hireful.; Lancashire; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave

5% employer pension contribution

Life assurance (2x salary)

Health and wellbeing services

Discounted gym memberships

Enhanced maternity/paternity leave

Job summary

hireful. is seeking a proactive sales professional to join their global engineering firm, handling B2B sales and customer account management from a busy contact centre in Salford, Manchester.

You will be the primary contact for SMEs and large enterprise clients, driving growth with tailored solutions. This role goes beyond order-taking; it focuses on proactive relationship-building, uncovering opportunities, and delivering value across phone, email, and in-person interactions.

Qualifications

• GCSEs in Maths and English as a minimum.
• Experience working with technical products would be highly beneficial (e.g. electrical, industrial, mechanical, electronic).
• Experience in telesales or telephone-based account management would be helpful.
• Proficiency in Microsoft Office and a methodical, persistent approach to problem-solving.

Responsibilities

• Promote compatible products and services to meet sales targets.
• Manage accounts with a hands-on approach, ensuring an exceptional experience across phone, email, and face-to-face interactions.
• Stay updated on supplier offerings to provide expert advice and value-added solutions to customers.
• Proactively source products to meet specific customer requirements.
• Work closely with external sales teams to track quotations and convert opportunities into successful sales.

Skills

Sales experience

B2B sales

Account management

Customer service

Proactive mindset

Education

GCSE Maths and English

Tools

Microsoft Office

Job description

Are you a proactive sales professional with a technical mindset? How about joining the team at this global engineering firm, working in B2B sales and customer account management.

Working within a well-established, busy contact centre in Salford, Manchester, you will be the primary point of contact for a diverse customer base of SME's and large enterprise clients.

This is not just an order-taking role; it is a proactive, relationship-driven position where you will identify growth opportunities and deliver tailored solutions.

What you will be doing:

• Promote compatible products and services to meet sales targets
• Manage accounts with a hands-on approach, ensuring an exceptional experience across phone, email, and face-to-face interactions.
• Stay updated on supplier offerings to provide expert advice and value-added solutions to customers.
• Proactively source products to meet specific customer requirements.
• Work closely with external sales teams to track quotations and convert opportunities into successful sales.

What you need to bring:

• GCSEs in Maths and English as a minimum, and if you have some Engineering experience or qualifications this would be a huge bonus.
• Previous experience working in technical products would be highly beneficial e.g. electrical, industrial, mechanical, electronic.
• Experience working in telesales or telephone-based account management would be really helpful.
• Proficiency in Microsoft Office and a methodical, persistent approach to problem-solving.

Why you will love this job:

• Basic salary £28-30k plus performance related bonus up to 5%
• 25 days annual leave (increasing with service), plus the option to flex up or down by 5 days.
• 5% employer pension contribution, life assurance (2x salary)
• Health and wellbeing services, discounted gym memberships
• Enhanced maternity/paternity leave, paid time off for volunteering