Customer Sales Advisor

TN United Kingdom; Kidderminster; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading retailer in motoring and cycling products as part of a dynamic team. This role offers a fantastic opportunity to develop your customer service skills in a supportive environment. With extensive training provided, you'll learn to impress customers while achieving sales targets. Enjoy a range of benefits, including generous discounts and wellness programs, as you contribute to a company committed to inclusivity and employee growth. Be part of a success story that focuses on getting the nation safely back on the move.

Benefits

Store discount: 25% off most products

Employee discount: up to 50% off garage bills

Discount on Halfords Breakdown Cover

Discounts on groceries, shopping, holidays

Employee wellness programme

Trade Price Bike Scheme

Life Assurance

Uniform provided

Sharesave scheme: purchase shares at a 20% discount

Cycle to Work scheme

Wagestream: access up to 30% of pay before payday

Qualifications

• Experience in delivering excellent customer service, ideally in retail sales.
• A proactive attitude towards helping customers and understanding their needs.

Responsibilities

• Demonstrate and explain products to customers.
• Provide fitting services and product knowledge to enhance customer experience.

Skills

Customer Service

Retail Sales Experience

Sales Target Achievement

Proactive Attitude

Job description

Join Our Team at Halfords

Looking to log in or join via your social network?

Ideally, you have retail sales experience, but if you've worked in another customer-focused sales environment, we could be the perfect match.

You are quick and efficient in your work, and we'll provide the product knowledge and skills training necessary to impress every customer. You'll learn how to demonstrate and explain our products, as well as the practical aspects of our fitting services.

We invest heavily in training to help our colleagues develop their careers. Whatever your career aspirations and pace, we support you in making your ambitions a reality, whether in Retail or elsewhere in the Group.

To succeed in this role, you will need:

• Experience in delivering excellent customer service, ideally in retail sales
• A proactive attitude towards helping customers and understanding their needs
• Availability to work on a rota basis, including weekends
• Ideally, some experience in achieving sales targets

Our Rewards and Benefits

We recognize that everyone has different priorities at different life stages. Our benefits include:

• Store discount: 25% off most products across Halfords and Tredz
• Employee discount: up to 50% off garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover included for all annual policies
• Discounts on groceries, shopping, holidays, insurance, dining, and more
• Employee wellness programme offering free, confidential support and counselling 24/7
• Trade Price Bike Scheme: buy one bike annually from a significantly reduced range
• Life Assurance
• Uniform provided
• Option to join our Sharesave scheme: purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream: access up to 30% of your pay before payday and build savings
• Health Cash Plan: cashback for healthcare costs and access to well-being services

About Us

We are expanding rapidly, focusing on motoring services and electric mobility. As the UK's leading retailer of motoring and cycling products and services, and the largest vehicle service, maintenance, and repair business, we're excited to invite you to be part of our success story in getting the nation safely back on the move.

Not sure if you meet all the criteria? We encourage you to apply anyway! At Halfords, we are committed to creating an inclusive workplace. We are an equal opportunities employer and welcome applications from all backgrounds, embracing diversity within our Halfords Family.