Customer Relationship Management Manager

JR United Kingdom; Wolverhampton; On-site; GBP 35,000 - 55,000; Full time

Job summary

An exciting opportunity awaits at a fast-growing luxury gifting business seeking a CRM Manager to spearhead their CRM strategy. In this dynamic role, you will oversee the entire campaign lifecycle, focusing on engaging both new and lapsed customers. Your creativity will drive personalized experiences, enhancing customer relationships and boosting retention. This innovative firm is looking for someone with a solid background in CRM management and experience with Email Service Providers. If you are ready to make a significant impact in a vibrant industry, this role is perfect for you!

Qualifications

• Experience in CRM management and campaign lifecycle.
• Strong background in Email Service Providers.

Responsibilities

• Lead the CRM strategy focusing on customer engagement.
• Manage end-to-end campaign lifecycle for new and lapsed customers.

Skills

CRM Management

Email Service Provider (ESP) experience

Tools

Google Analytics

Adobe Analytics

Optimizely

Job description

Job Details

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Job Views:

4

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

CRM Manager

THE COMPANY

A fast-growing business in the luxury gifting space is seeking a CRM Manager to join them and lead on their CRM strategy!

THE ROLE

As the CRM Manager, you will work on the end-to-end campaign lifecycle, specifically focused on new or lapsed customers, offering you the chance to be creative and drive greater personalisation.

YOUR SKILLS AND EXPERIENCE

• Experience in the CRM space, ideally with Email Service Provider (ESP) experience.

THE BENEFITS

HOW TO APPLY

Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page.

KEY TERMS

IBM, Coremetrics, Google Analytics, GA, Omniture, SiteCatalyst, Adobe Analytics, Analyst, Web, Digital, Online, Website, Financial Services, Finance, A/B, Test, Split, Multivariate, MVT, Tracking, Code, Tagging, Tags, Insight, Client, Agency, Management, Strategy, CRO, Conversion, Optimisation, Optimizely, Test and Target, Adobe Target, Maxymiser, VWO, Visual Website Optimiser.