Customer Relations Coordinator - 12-Month Hybrid Role

Forestry England; Tetford; Hybrid; GBP 30,000 - 31,000; Full time

Benefits offered by this job

25 days holiday

Pension scheme (Civil Service)

Free parking

Career development support

Job summary

Forestry England in Thetford area is seeking a Customer Relations Co-ordinator on a 12-month maternity cover. You will coordinate activities across membership, event ticketing, advance admission sales, fundraising and CRM, helping to put customers at the heart of the organisation.

This full-time, fixed-term role requires a flexible 7-day roster including weekends and evenings. The post is based at Thetford Business Centre with some blended working, and you will contribute to delivering excellent

Qualifications

• Experience in customer relations and CRM coordination.
• Exposure to membership, events, admissions, and fundraising is a plus.

Responsibilities

• Coordinate activities within Forestry England's Customer Relations Team.
• Support membership, event ticketing, admissions, fundraising and CRM efforts.

Skills

CRM

Fundraising

Event ticketing

Membership

Customer service

Job description

Forestry England in Thetford area is seeking a Customer Relations Co-ordinator on a 12-month maternity cover. You will coordinate activities across membership, event ticketing, advance admission sales, fundraising and CRM, helping to put customers at the heart of the organisation.

This full-time, fixed-term role requires a flexible 7-day roster including weekends and evenings. The post is based at Thetford Business Centre with some blended working, and you will contribute to delivering excellent