Customer Quality Engineer: Drive Root Cause & Improvement

Team Jobs - Engineering; Blandford Forum; Presencial; GBP 40 000 - 45 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Pension

Holiday allowance

Home working flexibility

Resumo da oferta

Team Jobs - Engineering is seeking a Customer Quality Engineer for our Blandford Forum site. You will own customer complaints, drive corrective actions and align manufacturing teams to improve quality metrics.

You’ll lead audits, PPAP/APQP activities and PFMEA/Control Plans while reducing scrap, PPM and Cost of Poor Quality, with cross-functional collaboration across production and suppliers.

Qualificações

• 3+ years in a manufacturing quality environment.
• Own customer complaints and corrective actions.
• Proficient in 8D, 5 Why and root cause analysis.
• Internal/process auditing experience.
• Engineering drawings and GD&T knowledge.
• Familiar with PPAP, APQP, FMEA and Control Plans.
• SPC/MSA knowledge and quality KPIs.
• Experience in ISO 9001 / IATF 16949 environments.
• Experience in fabrication, welding, machining, forming or metal finishing is useful.

Responsabilidades

• Own customer complaints and corrective actions to resolve issues.
• Support customer audits, visits and quality reviews.
• Collaborate with production and suppliers to implement fixes.
• Lead PPAP, APQP, PFMEA, Control Plans and process audits.
• Focus on reducing PPM, scrap and Cost of Poor Quality.

Conhecimentos

3+ years experience

8D, 5 Why

Root cause analysis

Internal/process auditing

Engineering drawings

GD&T

PPAP

APQP

FMEA

Control Plans

SPC/MSA

Quality KPIs

ISO 9001 / IATF 16949

Descrição da oferta de emprego

Team Jobs - Engineering is seeking a Customer Quality Engineer for our Blandford Forum site. You will own customer complaints, drive corrective actions and align manufacturing teams to improve quality metrics.

You’ll lead audits, PPAP/APQP activities and PFMEA/Control Plans while reducing scrap, PPM and Cost of Poor Quality, with cross-functional collaboration across production and suppliers.