Customer Quality Engineer Co-op

Stryker Corporation; Belfast City District; On-site; GBP 23,000 - 28,000; Full time

Job summary

Stryker is offering a placement in Belfast that is onsite, aligned with its 2027 Cooperative cohort. The program provides hands-on exposure to medical device quality and regulatory activities within a global leader in orthopaedics and medical technology.

You will contribute to quality improvements, assist in regulatory compliance, and participate in post-market activities, supported by mentors and leaders who help grow your confidence and professional skills.

Qualifications

• Pursuing a relevant degree with acceptable 1st year results.
• Relevant A-levels or equivalent.

Responsibilities

• Drive continuous product and process quality improvements.
• Ensure compliance to regulation and standards.
• Support investigations into NCs and CAPAs from products in the field.
• Apply fundamentals of Quality and Regulatory environment, Post-Market focus.
• Gather and analyze Post Market data to identify quality improvements.
• Support complaint handling to ensure trending information is accurate and up to date.
• Provide post-market input on safety, durability and reliability design input specifications.
• Support PSUR activities.
• May assist field action related activities (investigations, PFAA, HHEs).

Skills

Quality concepts

CAPA

Audits

Statistics

Risk management

Regulatory knowledge

Analytical thinking

Education

On-going degree

A-levels or equivalent

Job description

Role Overview

Work Flexibility: Onsite This role will be based in our Belfast site. Throughout the placement, you will be an integral part of Stryker's 2027 Cooperative cohort.

Key Responsibilities

• Responsible for continuous product and process quality improvements.
• Ensure compliance to regulation and standards.
• May support investigations into NCs and CAPAs stemming from the products in the field.
• Knows and applies the fundamental concepts, practices and procedures of the general Quality and Regulatory environment, Post-Market, in particular.
• Gather and analyze Post Market trending data (e.g. Q, service reports, complaints, MDR/MIR) to identify opportunities for quality improvement.
• Support and communicate with complaint handling function to ensure trending information is accurate and up to date.
• Provide post-market input and feedback on safety, durability, and reliability design input specifications for Quality report, design reviews, risk analysis, and customer research.
• Support on PSUR.
• May support field action related activities i.e., investigations, PFAA, HHEs, etc.

Qualifications

Relevant on-going degree course with acceptable 1st year results. Relevant A-levels of equivalent.

Technical Knowledge

• Familiarity with ISO 13485, 14971, GDP, GMP desired.
• Knowledge of Quality Concepts (e.g. Risk Management, CAPA, Audits, Statistics).
• Knowledge of statistical methods and application.
• Understanding of US and International Medical Device Regulations.

What We Offer

• Attractive salary & vacation entitlement.
• Experience our inclusive, people-first culture.
• You will be paired with mentors and have access to leaders who support your growth, give constructive feedback, and help build confidence.
• Flexible working hours.
• Sports & Social clubs and DE&I Employee Resource Groups and the opportunity to connect with other co-ops.
• The opportunity to contribute to real-world projects that make a difference in improving healthcare and patients’ lives.
• In Stryker, you will be given responsibilities that truly matter.

Location & Compensation

Belfast: £25,000 GBP Annual.

If you’d like to learn more about the compensation associated with this opportunity, your recruiter will be happy to walk you through the details as you progress through the hiring process.

Travel

Travel Percentage: None.

Work Flexibility Definitions

Work Flexibility Remote - Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location. Field-based - You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based. Onsite - Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category. Hybrid - You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.

About Stryker

Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces! For more information, visit: www.stryker.com